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Lead Medical Receptionist
* GP Surgery - Leicester
* 25.5 hours per week
* Monday - Friday - 1pm - 6:30pm
* Permanent
* £ 13.30ph rising to £13.80ph
The role of the Lead Medical Receptionist will be too:
* Lead the afternoon care navigation team
* Provide day to day leadership to the team
* Support the practice with a wide range of administration and care navigation duties
* Allocate and prioritise workloads,
* Provide guidance and support to colleagues,
* Support the day-to-day organisation of the reception and administrative team,
* Identify and understand patient needs and requirements, through appropriate questioning
* Carry out the same core reception and administrative duties alongside colleagues,
* Maintain high standards of patient confidentiality.
* Carry out all necessary general office duties
* Take responsibility for coordinating and supporting the smooth running of the service.
The suitable Lead Medical Receptionist will:
* Have previous work history in a similar fast paced environment
* Have experience working in a similar Team Leader role
* Demonstrate a work history within healthcare
* Be supportive and lead by example
* Demonstrate an outgoing, friendly personality with a desire to meet new people
* Have the ability to build rapport quickly and effectively
* Be flexible to support the wider practice
* Have the ability to stay calm under pressure and to be able to multi-task in a similar environment
* Demonstrate a willingness to adapt to the changing working practices of a busy medical environment
* Have good administrative, IT and keyboard skills
The successful Team Leader will receive:
* £13.30ph – raising to £13.80ph
* Support and guidance from a friendly and professional team
* Free Parking
Salary description
£13.30 - £13.80 per hour