Location: Central London, SE1
Contract: Permanent
Working pattern: Office-based
This is a rare opportunity to take real ownership of planned investment within one of London’s largest resident-managed housing organisations.
Managing around 1,550 homes across Borough and Bermondsey, the organisation has a strong local identity and a clear purpose: to provide excellent homes and services for residents. Strategic decisions are made by elected resident directors, creating a direct connection between investment priorities, the quality of work delivered and the communities affected by it.
Resident support has remained at around 90% across six formal ballots over 25 years. This is an organisation with deep roots, strong values and an ambition to deliver a housing service that genuinely stands out.
The role As Planned Programme Manager, you will lead the operational delivery of planned investment and capital works programmes valued at approximately £2 million to £5 million each year.
You will manage a varied programme of works, including:
External and internal cyclical works
Roofing, windows and doors
Kitchens and bathrooms
Mechanical and electrical upgrades
Energy efficiency and sustainability worksYou will take responsibility for programmes from initial scoping and procurement through to mobilisation, delivery and final completion. This includes managing contractors and consultants, controlling budgets, monitoring performance and ensuring residents receive clear and timely communication throughout.
The position also has an important asset management focus. You will help ensure stock condition information is accurate, reliable and used to shape future investment decisions. You will contribute to long-term programme planning, EPC improvements, sustainability initiatives and the organisation’s wider Net Carbon Zero objectives.
This is a visible, hands-on role where you will work closely with residents, colleagues, contractors, consultants and the local authority. You will need the confidence to challenge poor performance, make sound decisions and keep complex programmes moving.
Key responsibilities
Lead planned maintenance and capital investment programmes from planning through to completion
Manage programme budgets, forecasts, expenditure and operational risks
Hold contractors and consultants accountable for quality, cost, timescales and resident service
Oversee stock condition surveys, data validation and asset investment information
Support EPC improvement, energy efficiency and decarbonisation initiatives
Produce clear programme, budget, performance and governance reports
Manage resident consultation, complaints and escalations connected with planned works
Ensure works are delivered safely, compliantly and with accurate audit records
Identify underperformance early and take practical action to keep programmes on trackWhat we are looking for You will need experience delivering planned maintenance or capital investment programmes within social housing, property management or a closely related environment.
You should also have:
Experience managing planned works contractors and consultants
Responsibility for budgets, programme delivery and operational performance
Experience working with stock condition or asset management data
An understanding of sustainability, EPC improvement or Net Carbon Zero programmes
Experience preparing programme reports and performance information
Confidence managing resident consultation and communication
Strong financial, organisational and project management skills
The ability to challenge contractor performance and manage programme risks
Clear written and verbal communication, including report writing for senior stakeholders or boardsYou will also need an awareness of the legislation and standards affecting housing investment and property services, including building safety, health and safety, housing conditions and landlord responsibilities.
Qualifications You must hold either:
A degree or Level 4/5 qualification in construction, building surveying, asset management, project management, housing, property management or a related discipline
Or equivalent relevant professional experienceYou should also hold a recognised project management or health and safety qualification, such as PRINCE2, IOSH Managing Safely or the NEBOSH General Certificate.
Professional membership of RICS, CIH or CIOB, or additional training in asset management, sustainability, procurement, contract management or asset intelligence, would be an advantage.
Why apply? This is a senior, hands-on position with the scope to influence both current delivery and future investment.
You will join a close-knit organisation where decisions can be made quickly, ideas are welcomed and the impact of your work is visible. You will have the opportunity to improve homes, strengthen asset information and help shape how millions of pounds are invested across local neighbourhoods.
For an experienced planned works or asset professional looking for responsibility, variety and a genuine connection to residents, this is an excellent next move.
Please note: The role participates in an out-of-hours escalation rota and may occasionally be required to support major incidents or emergency situations
Salary description
£50175.00 - £55353.00 per year