As a Team Leader, you will ensure the smooth day-to-day running of operations while delivering exceptional service standards. You’ll also step up to manage the regional branch in the Manager’s absence, ensuring compliance, safety, and performance standards are always met.
Salary & Benefits
£14.00 – £17.00 per hour DOE (Approx. £29,000 – £35,000 per annum)
Overtime paid after 40 hours
25 days holiday + Bank Holidays (33 days total)
Full-time: 40 hours per week
5 days out of 7 (Monday–Sunday rota)
Typical hours: 07:30 – 16:30 (1-hour lunch break)
Weekend work on a rotational basis
Weekly rotas usually provided in advance
Key Responsibilities
Lead, motivate, and supervise operational team members
Deliver exceptional customer service at all times
Manage daily operations and step in for the Branch Manager when required
Ensure full compliance with company procedures, health & safety, and legal requirements
Maintain high standards of discipline, workmanship, and safety
Brief and debrief teams effectively, taking corrective actions when needed
Liaise directly with customers and resolve issues efficiently
Support staff development through coaching and on-the-job training
Complete Move Controller duties when required
Requirements
Essential
Valid LGV (Category C or C+E) licence
Valid Driver CPC
Strong knowledge of tachograph regulations and Working Time Directive
Proven experience in a supervisory or team leader role
Excellent customer service skills
Good knowledge of UK geography
Experience working within transport, logistics, or the moving industry
Strong leadership, problem-solving, and decision-making ability
Ability to work independently and take responsibility
Willingness to work weekends and stay away when required
Desirable
GCSE Maths & English (or equivalent)
Health & Safety / Risk Assessment training
Supervisory or leadership training
FLT licence (where applicable)
Experience with ‘O’ Licence regulations
Experience in coaching and developing staff
If you’re ready to take the next step in your career and join a dynamic, supportive team, we’d love to hear from you
Salary description
£29000.00 - £35000.00 per year