We’re looking for a passionate, ambitious and slightly fabulous Service Manager to launch and lead a brand-new Care at Home service in Aberdeen.
This isn’t about stepping into someone else’s well-worn shoes.
This is your opportunity to build something of your own.
From day one, you’ll have the opportunity to shape the service, build your team, create the culture and set the standards. You’ll have the autonomy to make your mark — with the support of a wider organisation behind you.
We’re looking for someone who knows what great care looks like, loves bringing people together and has the energy, ambition and leadership skills to turn a brand-new service into something truly special.
You’ll lead the operational delivery of high-quality, person-centred care while growing the service sustainably and making sure quality, safety and the wellbeing of the people we support always come first.
And yes, there will be spreadsheets, policies, audits and compliance.
We promise to sprinkle a little fairy dust over those too. ✨
🏠 What will you be doing?
As our Service Manager, you’ll have a genuine opportunity to shape the service from the ground up. You’ll:
* Launch and lead our brand-new Care at Home service in Aberdeen.
* Build and grow your own team, recruiting, developing and inspiring the people around you.
* Create a positive, values-led culture where people want to work and the people receiving care feel valued, respected and listened to.
* Oversee the safe, consistent and person-centred delivery of high-quality care.
* Develop strong relationships with people receiving support, their families, colleagues and external partners.
* Drive referrals, capacity and delivered hours, growing the service without compromising quality or safety.
* Lead on quality assurance, audits, care planning, risk management and continuous improvement.
* Manage budgets and resources with a sensible head and a commercial eye.
* Identify training, development and recruitment needs as the service grows.
* Support complaints, investigations and those inevitable days when everything decides to happen at once!
* Ensure compliance with relevant legislation, regulation and the Health & Social Care Standards.
* Produce reports, contribute to strategic planning and represent the service at external meetings.
* Participate in an on-call rota as required.
🌟 What are we looking for?
We’re looking for someone with leadership experience, ambition and a genuine passion for care.
Ideally, you’ll have a relevant qualification such as Social Work, Nursing or SVQ Level 4 Health & Social Care, alongside experience within Care at Home, social care or a community setting.
More importantly, you’ll be:
* A confident, compassionate and inspiring leader.
* Someone who can build a team and a culture, not just fill a rota.
* Organised, proactive and brilliant at solving problems.
* Comfortable managing budgets, growth and change.
* Knowledgeable about care legislation, regulation and standards.
* A natural relationship-builder with excellent communication skills.
* Resilient, positive and able to keep smiling when the day throws you a curveball.
* Someone who genuinely believes that great care starts with great people.
* A full UK driving licence holder.
A PVG/Disclosure Scotland check will be required.
🚨 Important – visa sponsorship
Please note that we are unable to offer visa sponsorship for this position.
Applicants must therefore already have the right to work in the UK without requiring employer sponsorship.
💙 Why this role?
This is more than a management job.
It’s a chance to build a service, build a team and build something you can be genuinely proud of.
You’ll have the opportunity to influence how the service operates, the culture you create and, ultimately, the experience of the people who rely on us for their care.
If you’ve got the ambition to grow, the heart to lead and just enough stubbornness to keep going when things get tricky — we’d love to hear from you.
Ready to build something brilliant?
Click Apply and send us your CV
Salary description
£36000.00 - £42000.00 per year