Location: Dagenham
Contract: 3‑month initial assignment, strong potential for extension
Rate: £30 per hour (PAYE) / £36 per hour (Umbrella)
We are currently seeking experienced Visiting Officers to join a busy Homelessness Prevention and Temporary Accommodation service. This is an excellent opportunity for housing professionals who are passionate about supporting vulnerable residents and preventing homelessness.
The successful candidates will play a key role in supporting tenants, carrying out property visits, identifying welfare concerns, and working closely with housing teams to deliver positive outcomes for residents.
Key Responsibilities
Conduct visits to residents within temporary accommodation and homelessness services.
Provide homelessness advice, housing options guidance, and tenancy support.
Undertake property inspections across temporary accommodation stock.
Carry out tenancy audits and occupancy checks.
Identify welfare concerns and vulnerabilities, providing appropriate advice, support, and referrals.
Work collaboratively with Prevention and Accommodation Teams to support residents and sustain accommodation placements.
Maintain accurate case notes and records following visits.
Investigate tenancy-related issues and provide practical solutions where appropriate.
Manage a caseload independently and work autonomously when required.What We Are Looking For:
Previous experience working within a Homelessness Prevention Service and/or Temporary Accommodation Service.
Strong knowledge of homelessness legislation, housing options, and tenancy sustainment.
Experience carrying out property inspections and tenancy audits.
Ability to identify welfare issues and provide appropriate interventions.
Excellent communication and customer service skills.
Ability to work independently and manage competing priorities.
Enhanced DBS check (or willingness to undergo one).
Full UK Driving Licence and access to a vehicle (desirable)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£30.00 - £36.00 per hour