This is a good opportunity for someone who has a strong foundation across networking, but is especially comfortable with Wi-Fi / wireless troubleshooting and wants to keep developing in that area.
The role:
• Supporting customer Wi-Fi and network environments
• Troubleshooting access points, SSIDs, VLANs and connectivity issues
• Working across wired and wireless network support
• Supporting customer sites across London
• Assisting with deployments, upgrades and site changes
• Working closely with senior engineers on escalations
• Getting exposure to wider infrastructure, connectivity and MSP environments
Useful experience:
• Wi-Fi / wireless troubleshooting
• Access points, SSIDs, signal issues and roaming
• Aruba, Meraki, Ubiquiti, Ruckus or similar
• VLANs, DHCP, DNS, TCP/IP and basic routing
• Switches, firewalls, VPNs and connectivity support
• Customer-facing support experience
• MSP, NOC, field engineering or network support background
This would suit someone currently working as a:
• Junior Network Engineer
• Network Support Engineer
• Wireless Support Engineer
• Wi-Fi Engineer
• NOC Engineer
• Field Network Engineer
• 1st / 2nd Line Network Engineer
You do not need to be a senior wireless specialist, but you do need to be confident troubleshooting Wi-Fi issues and explaining your thought process clearly.
Location: London
Salary: £30,000 - £40,000 depending on experience
Type: Permanent
If you have strong Wi-Fi / wireless exposure and want to progress within a growing MSP, drop me a message or send your CV across
Salary description
£30000.00 - £45000.00 per year