London (Hybrid) | Banking Sector
up to £100,000 + Bonus + Benefits
Want your voice to shape how a global organisation navigates transformation?
This is a rare opportunity for a senior communications leader to take true ownership of a Digital Engineering Services and Solutions function's engagement and communications strategy - and build it from the ground up. You'll sit at the heart of a major technology transformation, working directly with senior leadership, including close, regular exposure to the department's MD, to define the narrative, drive change adoption, and build a department's brand and identity from scratch. This is a permanent, business-critical role, not a project-based engagement - ideal for someone looking to build something lasting rather than move between transformation projects. If you're a confident self-starter who thrives on ownership, strategy and high-stakes stakeholder management, this VP-level role offers genuine scope to make your mark.
Key Responsibilities
Define, own and deliver the department's communications and change management strategy from scratch, advising senior leadership (including MD-level) on positioning and messaging for board meetings, town halls and committees
Build a structured, targeted communications and customer engagement plan alongside Product Owners, translating roadmaps and vision into business impact
Act as the primary liaison between Corporate Communications, Technology, senior business leaders and end users, managing messaging up and down the organisation
Establish and govern communication standards, channels and branding for the department, including multi-format content such as written, visual and video communications
Drive employee engagement, change adoption and communications support across key transformation initiatives, including end-user computing and platform change
Continuously engage stakeholders to identify pain points, feed insights back into the business, and manage risk and escalation plans around communication and adoption gapsWhat You'll Bring
Proven experience building a communications and/or customer engagement function from scratch, ideally within financial services or a regulated, technology-driven environment
A confident, hands-on self-starter mindset - comfortable owning strategy and delivering it independently, without a large team to lean on
Proven credibility engaging and influencing at executive/MD/board level
Experience in a technology-facing communications role, ideally with exposure to infrastructure or platform change (e.g. end-user computing, system migrations, or similar transformation initiatives)
Exceptional written, verbal and presentation skills, including the ability to craft visual and video content for senior executive audiences
Desirable: familiarity with tools such as Adobe Photoshop/Illustrator, Yammer, Slack or Google Workspace, and a relevant degree or professional membership (CIM, PRCA, CIPR)If you're a strategic communications leader ready to build a function from the ground up and shape how a major technology transformation is understood, embraced and delivered, we want to hear from you.
If you've held any of these roles or used these technologies/skills, this role could be a great fit: VP Communications, Head of Communications, Director of Communications, Change and Communications Lead, Internal Communications Director, Customer Engagement Lead, Corporate Communications Director, Business Change and Communications Manager, Stakeholder Engagement Director, Digital Transformation Communications Lead, IT Change Communications Manager, Brand and Communications Director.
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy
Salary description
£85000.00 - £100000.00 per year