An established and well-respected estate agency in Hale, known for its strong reputation in the local property market are now looking for a Property Manager to join their team and take ownership of a busy portfolio of around 100–200 properties.
This is a varied, hands-on role covering all aspects of residential property management, from day-to-day maintenance queries through to more complex issues such as deposit disputes and tribunals. You'll play a crucial role in growing and managing the residential portfolio, so a positive, can-do approach to a wide variety of enquiries, maintenance issues and complaints is essential, alongside a genuine interest in delivering great service to landlords and tenants alike.
What you'll be doing
* Playing a crucial role in the management and growth of the residential portfolio, taking ownership of a portfolio of properties
* Overseeing incoming property maintenance enquiries with a positive, solutions-focused approach
* Arranging and conducting property inspections, producing clear and accurate reports
* Coordinating with contractors to ensure repairs and maintenance issues are resolved quickly and cost-effectively
* Liaising with landlords and tenants as their key point of contact throughout the tenancy
* Implementing rent increases and overseeing potential tribunals where required
* Overseeing all compliance and legal regulatory requirements relating to the portfolio
* Undertaking checkout procedures and managing deposit returns and disputes
* Retaining existing stock and helping to obtain new stock for the growing portfolio
* Upselling additional products to landlords, such as rent guarantee insurance
* Serving notices and supporting the wider team through the process where required
* Keeping accurate, up-to-date records on the office's property management system
What we're looking for
* Some experience in property management and lettings is ideal
* Knowledge of rental and tenancy laws and regulations is useful
* Familiarity with property management systems such as Alto or Fixflo would be a distinct advantage
* A full, valid UK driving licence is essential
* Excellent written and verbal communication skills
* Effective problem-solving and decision-making skills
* A positive, proactive approach to handling a wide variety of enquiries and maintenance issues or complaints
* A team player who takes pride in delivering a high standard of service
What's on offer
* Monday to Friday working, 9.00am–5.30pm — no weekend work
* Help & support to gain your ARLA qualification
* Bonus & commission
* Regular team social events
* The chance to join a well-established, respected agency with a strong local reputation
* Supportive team environment with genuine opportunities to develop your career in property management
Want to know more? Get in touch with Sophie or Sarah at We Are PROPA for more information or submit your CV today to be considered.
Disclaimer
We Are PROPA Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we welcome applications from individuals of all ages and backgrounds
Salary description
£26000.00 - £27000.00 per year