Jobs in Bristol Airport

Claims Handler – Bristol (Full Time)

About the Role

Join a growing claims team handling pre‑litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high‑quality, efficient claims service.

Key Responsibilities

* Manage a varied caseload, reviewing cover, investigating claims and advising insureds.

* Negotiate settlements within delegated authority.

* Support insured professionals in responding to complaints and claims.

* Meet SLA and KPI standards for both internal and insurer requirements.

* Maintain accurate case records on the case management system.

* Prepare reports for insurer clients.

* Identify trends and risks and escalate where needed.

What You’ll Bring

* Claims handling experience with good technical understanding.

* Confident communication and relationship‑building skills.

* A proactive, commercial approach with the ability to prioritise effectively.

* A collaborative mindset and commitment to high‑quality service delivery.

* Strong attention to detail and confidence using case management systems.

Location

Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office.

Culture & Benefits

You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development.

A competitive salary is on offer for the role.

Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role