About the job
This is a hands-on, shop-floor focused role within the internal Quality Operations function, with real scope to improve processes, strengthen quality performance and drive continuous improvement across the site.
Working closely with Production, Engineering and Quality teams, you'll take a proactive lead in identifying and addressing operational inefficiencies, reducing defects and improving process capability. You'll use data, structured problem-solving and Continuous Improvement (CI) methodologies to deliver sustainable improvements across both product and process.
The role will also support the wider quality operation, including internal auditing, inspection and batch release activities, quality initiatives and the ongoing development of the site's quality systems and processes.
Key responsibilities include:
Leading root-cause investigations using 8D, DMAIC, 5 Whys and other structured CI methodologies
Taking a proactive lead in identifying and addressing operational inefficiencies across the site
Driving improvements to reduce defects, scrap, rework and Cost of Poor Quality (COPQ)
Analysing manufacturing and quality data to identify trends, opportunities and areas for improvement
Preparing and presenting data and improvement findings to relevant stakeholders
Developing a strong understanding of product vs. process performance and identifying opportunities to improve both
Applying SPC, Cp/Cpk and MSA to improve process capability and quality performance
Supporting and driving site-wide quality improvement initiatives
Managing the review, update and creation of internal quality documentation, SOPs and procedures
Participating in the daily Material Review Board (MRB) process and supporting effective resolution of non-conformances
Supporting internal auditing activities and ensuring actions are effectively addressed
Supporting validation activities including IQ, OQ and PQ
Supporting in-process inspection, final inspection and batch release processes
Maintaining compliance with ISO 13485 and relevant regulatory requirements
Supporting internal, external and customer audits
Working closely with Production and Engineering teams on the shop floor to identify and implement improvements
Supporting customer issue resolution and improving OTIF performance
Delivering quality training and awareness across the site
What you will bring:
3+ years' experience in Quality, Manufacturing Engineering or Continuous Improvement
A background in Continuous Improvement methodologies and structured problem solving
Experience within medical devices or another regulated environment, e.g. aerospace
Experience with SPC, Minitab or equivalent statistical tools
Experience analysing and presenting manufacturing or quality data
A strong understanding of product and process quality, with the ability to identify practical improvement opportunities
Experience with internal auditing, non-conformance management and quality improvement
A structured, data-driven approach to problem solving
Strong communication and stakeholder management skills
The ability to influence and collaborate across functions
Experience with CNC machining would be advantageous
What's on offer:
25 days holiday + bank holidays
Company bonus scheme
A hands-on role with genuine scope to influence quality, processes and continuous improvement across the site
Move to a new state-of-the-art Centre of Excellence in Castleford in Q1 2027
Salary description
£40000.00 - £44000.00 per year