You will mainly deal with Latent Defect claims on both delegated and retained Authority basis and have experience managing construction claims.
The Role is Hybrid covering Newcastle and the North East.
The Role
Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope.
Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.
Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications
Relevant technical / Loss Adjusting experience is desired.
Degree in Building Surveying (BSC Hons).
Ideally MRICS / MCIOB qualified (or working towards).
Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation.
Strong communication skills, both written and verbal.
Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CV to Dave Clements at Exchange Street Claims - (url removed), Job Ref: DC1037. For all other vacancies, take a look at our website - (url removed)
Salary description
£45000.00 - £60000.00 per year