Jobs in Berryhill

Aberdeen | Full-Time
We're looking for a customer-focused professional to act as the main point of contact for a portfolio of contracted client accounts. This role sits between our clients and internal teams, managing technical queries and turning opportunities into confirmed work.
What You'll Be Doing
* Serving as the go-to contact for client accounts, handling technical queries and issues
* Attending client meetings and producing visit reports
* Keeping clients updated on open queries and outstanding orders
* Providing technical support to client accounts
* Passing on leads and enquiries to the sales team
* Keeping quotes and forecasts accurate and up to date
* Planning ahead for upcoming client work and spares requirements
* Supporting budgeting and forecasting for regular sales reviews
* Occasional site visits, including offshore, as required
What We're Looking For
Essential:
* Relevant technical/industry experience
* Experience in a customer-facing role
Desirable:
* Apprenticeship or technical training background
* Account management experience
* Proficiency in Microsoft Word, PowerPoint, and Excel
* Budgeting and forecasting experience
What's on Offer
A hands-on role at the centre of client relationships, with genuine progression toward account management and project delivery