Our client is looking for an organised and proactive Transport Clerk to join the transport team at our Peterborough operation.
Working within a busy general haulage and Palletways network environment, you will play an important role in coordinating daily transport operations, supporting drivers and ensuring deliveries are managed efficiently and professionally.
This is a hands-on role that would suit someone with previous experience in transport administration, logistics or a transport office environment, although candidates with strong organisational and customer service skills will also be considered.
Key Responsibilities:
* Booking deliveries into customer delivery points and coordinating delivery schedules
* Tracking drivers and monitoring vehicle movements throughout the day
* Communicating with drivers to provide updates and resolve any operational issues
* Briefing drivers before departure and ensuring they have the required information for their routes
* De-briefing drivers when they return and capturing relevant delivery or operational information
* Handling incoming telephone calls and responding to customer queries professionally
* Liaising with customers, drivers and internal teams to resolve delivery issues
* Supporting the day-to-day running of the transport operation
* Updating transport systems and maintaining accurate records
* Assisting with general transport administration as required
* Working within the requirements and processes of the Palletways pallet network
We're looking for someone who is:
* Organised and able to manage multiple tasks in a busy environment
* Confident communicating with drivers, customers and colleagues
* Comfortable working in a fast-paced transport environment
* Customer-focused with good telephone manner
* Proactive and able to solve problems quickly
* Accurate with administration and record keeping
* A good team player who can work under pressure
* Ideally experienced within transport, logistics, haulage or pallet networks
Working Hours:
* Monday to Friday
* 8:30am – 5:30pm
What We Offer:
* £32,500 per annum
* 21 days' annual leave + Bank Holidays
* Monday–Friday working pattern
* Opportunity to work within an established general haulage and Palletways operation
* A varied role with genuine involvement in the day-to-day transport operation
Salary description
£32500.00 - £32500.00 per year