Location: Kendal, Cumbria
Salary: £28,000 - £32,000 per annum
Job Type: Full-Time
Join AKD Fire Security – Part of the Ranger Group
Are you an organised, proactive, and customer focused administrator looking for a role where no two days are the same?
At AKD Fire Security, part of the growing Ranger Group, we're proud to protect businesses and communities through industry leading fire and security solutions. Based in the beautiful town of Kendal, Cumbria, we're looking for an enthusiastic Office Administrator to become a key part of our close-knit team.
This is an exciting opportunity to work within a well-established and respected business where your contribution will play a vital role in keeping our operations running smoothly. You'll work closely with our Office Manager, Service Manager, Engineers, and Directors, helping to deliver exceptional service to our customers.
About the Role
As our Office Administrator, you'll be the organisational hub of the business, supporting day-to-day operations and ensuring customers receive a professional and efficient experience from start to finish.
You'll enjoy a varied role combining administration, customer service, invoicing, scheduling, and office support within a friendly and supportive environment.
Key Responsibilities
* Managing and updating maintenance records within our System 8 software.
* Scheduling and booking service engineers for customer visits.
* Producing customer invoices and maintenance certificates.
* Scanning and preparing documentation for electronic distribution.
* Maintaining accurate and organised filing systems.
* Answering incoming telephone calls and directing enquiries appropriately.
* Welcoming customers and visitors to the office.
* Receiving, checking, and signing for deliveries.
* Issuing weekly customer statements.
* Supporting the management team with ad hoc administrative tasks.
What We're Looking For
Essential Skills & Experience
Previous experience in an administrative or office support role.
Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Experience using Xero Accounting software.
Excellent communication and customer service skills.
Strong organisational abilities with great attention to detail.
Ability to prioritise workload and manage multiple tasks effectively.
We are looking for someone who:
Takes pride in delivering high-quality work.
Has excellent problem-solving abilities.
Can work independently while also thriving as part of a team.
Brings a positive attitude and professional approach to every task.
Enjoys building strong working relationships with colleagues and customers.
Is friendly, approachable, and eager to learn.
Benefits
Competitive salary of £28,000 - £32,000 depending on experience.
Pension scheme and employee benefits
Private health insurance
Life insurance
Employee Assistance Program
25 days annual leave + bank holidays (option to buy additional days)
Clear career progression within a fast-growing Group
Supportive, collaborative team culture
Equal Opportunities Statement
As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
If you are a motivated and organised administrator looking to join a successful and growing company, we'd love to hear from you.
Ready to Join Us?
If you're looking for a rewarding administrative career with a growing, professional organisation and want to make a real difference to a successful team, we'd love to hear from you.
Apply today and become part of the AKD Fire Security team in Kendal
Salary description
£28000.00 - £32000.00 per year