In this role, you'll design, deliver and evaluate training programmes across the organisation, playing a central part in induction, mandatory training compliance and embedding a positive culture of continuous professional development. You'll work with staff and managers at all levels, adapting your approach to different learning styles and needs, and ensuring everything you deliver is aligned with CQC requirements, safeguarding standards and current best practice. The role is predominantly office-based with regular travel to services, and some flexibility around evenings, weekends and bank holidays may occasionally be required.
Main Responsibilities:
* Delivering engaging, effective training sessions across the organisation — classroom-based, virtual and one-to-one
* Coordinating and delivering induction programmes for new employees, ensuring mandatory training is completed within required timescales
* Designing and updating lesson plans, presentations and learning materials in line with current legislation and best practice
* Scheduling training sessions and managing all associated logistics including venues, equipment and materials
* Administering the organisation's learning management system and maintaining accurate training records and compliance reports
* Monitoring mandatory training compliance and following up with managers as required
* Assessing learner understanding through observations, quizzes and feedback, and evaluating training effectiveness
* Providing coaching and practical guidance to staff and managers to support continuous professional development
* Ensuring all training aligns with CQC requirements, safeguarding standards and organisational policies
* Supporting inspection readiness through robust compliance and record-keeping
* Producing reports on attendance, completion rates and training outcomes
Skills/Experience:
* Experience delivering training, coaching or supporting workplace learning — essential
* Strong communication, presentation and facilitation skills
* Able to engage and motivate learners across a range of backgrounds and levels
* Good organisational and administrative skills with the ability to manage competing priorities
* Proficient in Microsoft Office and learning management systems
* Able to analyse training data and identify trends
* Committed to continuous professional development and keeping knowledge current
* Level 3 Award in Education and Training, or willingness to work towards it — desirable
* Qualification in Health & Social Care — desirable
* Experience working within the health and social care sector — desirable
* Full UK driving licence — desirable
Salary & Working Hours:
Salary is competitive and dependent on experience. Full-time, permanent position. Primarily office-based with regular travel to services across the organisation. Some flexibility may be required to meet the needs of a 24-hour care environment, including occasional evenings, weekends and bank holidays.
Please note: this role is subject to an enhanced DBS check and satisfactory references in line with safer recruitment requirements.
Benefits:
* Competitive salary dependent on experience
* Varied, rewarding role with real impact on staff development and care quality
* Supportive team environment reporting to the Training Manager
* Opportunity to develop your training career within a growing organisation
* Work for a values-led, Investors in People accredited business committed to dignity, respect and outstanding care
Salary description
£25000.00 - £28000.00 per year