Reporting into the Key Account Lead, you’ll play a key role in supporting and developing customer relationships, acting as a central point of contact to ensure a seamless and high-quality service.
This is an excellent opportunity to join a well-established, friendly business that has grown consistently over the years and has exciting plans for continued expansion.
Key Account Advisor Job Benefits;
* £27,000 per annum
* Monday to Friday
* Option of a set shift - 7.30am-3.30pm / 8am-4pm / 8.30am-4.30pm – hours to be agreed with the Client on interview
* 20 days holiday + bank holidays with the option to purchase additional days
* Private Healthcare
* Company pension scheme
* Free parking
Key Account Advisor Job Details;
* Lead liaison between the Company and other accounts obtaining daily project updates
* Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales
* Provide a quote to the Customer again within defined timescales using dedicated software and tools
* Prioritise Customer requests dependant on urgency
* Attend a conference call 3 times per week
* Work with the Sales team to highlight new Customers and direct responses accordingly
* Provide support to the quotations and purchasing team as and when required
* Obtain Stock Management information
* Record and monitor Customer feedback and the service provided
* Order products and update the schedule
* Growth and long-term project planning
* Liaise and support other areas within the business on inter-company purchasing aligned with this role
* Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance
* All other associated duties as required by the Company
Key Account Advisor Person Specification;
* Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment
* Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams
* Proven ability to build and maintain positive working relationships with key stakeholders
* High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules
* Proactive and solutions-focused approach, with the ability to work independently and use initiative
* Good IT skills
If you are interested in the position of Key Account Advisor, get in touch by sending your CV to T&K Associates today
Salary description
£27000.00 - £27000.00 per year