Customer service, Callcenter, Support jobs

Your new company
You'll be joining a leading financial services organisation known for delivering high‑quality service to clients, advisers, and business partners. With a strong reputation for professionalism and excellence.
Your new role
As the Receptionist, you will be a key point of contact for clients, financial advisers, colleagues, and visitors-both in person and over the telephone.Your main responsibility will be operating the central switchboard, promptly triaging and directing calls to the appropriate departments while maintaining a high standard of customer service. You will also manage in‑person visitor services, ensuring a warm, professional welcome and a well‑maintained reception area. In addition, you will provide general administrative support across the business.
What you'll need to succeed

At least 1 year's experience in a switchboard or customer service role.
GCSEs (A-C) in English and Maths, or equivalent.
Competence in Microsoft Office (Word, Outlook, Excel).
Ability to manage high call volumes with professionalism and calm.
A reliable, punctual, and well‑presented approach.Desirable:

Experience using switchboard/telephony systems.
Experience within financial services or other corporate environments.Attributes:

A positive, "can‑do" attitude.
Friendly, approachable interpersonal style.
Strong teamwork and communication skills.
Ability to multitask, prioritise, and stay organised.
Professional appearance and demeanour.What you'll get in return

The opportunity to work within a respected financial services organisation.
A varied role combining switchboard, reception, and administrative duties.
A supportive team environment with opportunities for development.
Professional training to maintain and enhance your skills.
Exposure to internal teams and stakeholders across the business.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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