Digital Asset Manager

In this role you will manage the delivery of digital and print assets to platforms and vendors, administer uploads to the Digital Asset Management (DAM) system for one of MediaMonks’ biggest clients, and train new team members, support user queries and prepare documentation and reporting for each delivery.

• Flawless, timely and complete syndication of assets to platforms and the DAM using correct naming conventions and metadata.
• Follow asset delivery protocols for each project and navigate uncertain platform delivery requirements through collaboration with PMs and QA.
• Produce delivery reports according to predefined protocols and attach them to the corresponding JIRA tasks.
• Flag in advance any risks related to the timeliness or completeness of file delivery.
• Proactively flag any discrepancies in the requirements or the process and propose solutions to update the established process.
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for the DAM and its integrated tools.
• Train new and existing team members on the DAM, asset review and approval platform and asset library.
• Collaborate with counterparts in other time zones.
• Answer first‑line support questions on the use of the DAM and the asset library.

• 2‑4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system – preferably as administrator or librarian/curator.
• Experience working with creative, ops and account teams.
• Ability to combine asset management with critical thinking and a hands‑on approach to ask the right questions and waterproof training materials and feature requests for future development.
• Strong understanding of the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.).
• Ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• Consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people, fostering diversity, inclusion and a culture where everyone can thrive.