Global Head of Employee Communications

Head of Employee Communications

As the Global Head of Employee Communications, you will be the architect of Randstad’s internal narrative. You will serve as a high-impact partner to the Executive Leadership Team, translating complex business strategies into human-centric stories, leading an agile team to drive sentiment and culture during a period of global transformation, and ensuring thePartner for Talentstrategy is felt and understood by every employee.

• Strategic leadership & agenda setting
• Communications Strategy & Agility: Own the development and implementation of the global all‑employee communications strategy; drive an agile framework that allows the organization to pivot messaging rapidly in response to market shifts or internal transformations.
• Operational Direction: Set priorities, sequencing, and cadence for global communications, exercising clear decision‑making authority on what, when, and how the organization communicates to ensure a unified voice.
• Equipping the Business: Ensure leaders and middle managers understand the company strategy and priorities, their role in delivering outcomes, and what success looks like.
• Evaluate and Innovate: Reshape communication policies and strategies to adapt to industry trends, championing innovative technologies and AI‑driven tools to enhance global engagement.
• C‑Suite Advisory & Diplomacy: Act as a trusted advisor to senior executives, helping them communicate with empathy, clarity, and credibility, and navigate a complex global matrix to build consensus and trust among diverse stakeholders.
• Transformation Narrative: Lead the co‑curation of narratives for key business stories; go beyond message delivery to support how change is experienced, building trust, reducing uncertainty, and helping employees make sense of organizational shifts.
• Simplifying Complexity: Ensure messaging helps employees understand how their work connects to company goals, intentionally simplifying complex business drivers into human‑centric, accessible stories.
• Change, Culture & Engagement
  • Accelerate change adoption: Design high‑impact communications strategies that increase the adoption rate of change programs.
  • EVP & Engagement: Champion the strategic direction of the Employee Value Proposition (EVP); contribute to building trust and engagement with clear, transparent, and two‑way communication.
  • Bring values to life: Proactively drive ED&I and Sustainability programs (e.g., International Women’s Day, Pride, Sustainability Week) in collaboration with Business Resource Groups.
  • Two‑Way Dialogue: Partner with HR to create meaningful opportunities for listening and feedback, ensuring that global insights are reflected back into the communication strategy.
• Team Leadership & Capability Building
  • Coaching & Growth: Lead, coach, and develop a team of specialists through clear goal setting, frequent feedback, and ongoing coaching.
  • Strategic Focus & Results Orientation: Create focus and clarity for the global communications community, driving professional development to ensure teams are equipped to meet strategic goals.
  • Crisis Management & Resilience
    • Strategic Stability: Support leaders through periods of volatility, utilizing real‑time communication channels to stabilize the workforce and protect morale.
    • Rapid Recovery: Partner with the executive team to ensure business continuity by delivering transparent messaging that mitigates uncertainty and shortens the organizational recovery timeline.

• Education: Master’s level degree in Communications, HR, or a related discipline.
• Experience: 15+ years of relevant communications experience, including significant time leading teams within a multinational environment.
• Proven Management: Demonstrated track record of managing and leading a business or functional area within an organizational segment.
• Communication Mastery: Native‑level English with the ability to develop complex plans for M&A, organizational restructures, and high‑level events.
• Collaborative and Coaching Mindset: Expert in stakeholder management, influence, and negotiation with the ability to bring diverse teams together.

• Corporate Affairs Leadership Team
• Market Communications Leaders
• HR Leadership Team
• Transformation Office
• Team together we grow

• Competitive salary
• Flexible benefit budget
• Attractive bonus scheme
• Employee Share Purchase Plan option
• Opportunity to take part in Randstad's success
• Sabbatical leave or additional holidays
• Flexible working hours, hybrid office (3 days a week in NL)
• Generous mobility arrangements
• Paid volunteering leave
• Home office set‑up budget and net internet allowance
• Growth and development opportunities in a fast‑changing global environment