Customer Support Specialist Nordics

• Increase customer satisfaction and build loyalty through maintaining positive relations with customers and ensuring high levels of service across all contacts.
• Support the Order‑to‑Cash and reverse logistics process by executing order intake, recording orders in SAP, confirming and coordinating with credit management, supply chain, and logistics to ensure timely and accurate processing of customer orders, including invoicing and returns management.
• Handle customer complaints, both internal and external, via defined complaint processes.
• Collaborate with global and local functions (logistics, supply chain, master data, regulatory and legal departments) to organize and execute orders, support Field Service Engineers, and support the Sales department.

• Minimum a bachelor degree in a business‑related subject or comparable business experience; suitable for recent graduates wishing to enter the corporate world.
• Perfect command of the English language is a must; professional proficiency in at least one of Norwegian, Swedish, Finnish, or Danish is required.
• Customer focused and service‑minded with outstanding communication skills.
• Flexible and able to work under pressure.
• Organized and excellent in multitasking.
• Capable of working independently in a team environment.
• Basic knowledge of marketing, sales, and the medical environment adds value.
• Good practice in MS Office; SAP application experience is preferred.

• A start salary between €2,970 and €3,987 gross monthly based on 40 hours.
• Possible to work from home office.
• 8% holiday pay, a 13th month, and a yearly bonus.
• 34 days of leave, of which 5 are used for days the office is closed.
• Plenty of challenges and opportunities to learn and to develop yourself.
• An inspiring and demanding setting.
• (International) career opportunities.
• You start with a contract for one year; if there’s a match, it’s a permanent position.

We do not accept any unsolicited applications and agencies.

This vacancy is open to both internal and external candidates, internal candidates will be given priority in the recruitment process.