Customer Service Agent 2

Are you customer-oriented, do you have an affinity for logistics, and do you possess strong communication skills? Then we are looking for you!

As a Customer Service Agent at DHL Supply Chain, you can expect

• A full-time position
• Day shifts starting between 08:00 and 08:30
• A gross monthly salary in scale 6 between € 2,610.73 and € 3,200, with growth potential up to € 3,753.93
• 8% holiday allowance
• Travel allowance
• 25 vacation days, expandable to 39 based on a full-time contract
• You'll work for an organization where you can truly be yourself - you are valued for who you are
• A vitality budget for your gym membership, coaching, or personal development
• Access to our Benefits at Work discount platform (discounts on days out, gadgets, and more)
• You'll join the world's number one logistics provider and a certified Great Place to Work

What will you do as a Customer Service Agent?

As a Customer Service Agent at DHL Supply Chain, you will be in daily contact with the customer regarding various topics such as shipments, order-related issues, warehouse transport, and relationship management. You provide logistic solutions that align with both customer needs and organizational goals. You will also collaborate closely with internal departments such as Transport, Planning, and Customs.

You bring

• You are a quick learner and open-minded
• Experience in a logistics environment within Customer Service, Troubleshooting, or Quality
• A high level of accuracy-you make sure tasks are fully completed before you go home
• Customer-oriented and a team player
• Excellent command of the English language (spoken and written); Dutch is preferred
• Additionally, you are flexible, motivated, analytical, and proactive in your work approach

Team & DHL Supply Chain Beringe

At DHL Supply Chain, we focus on smart logistics solutions for our customers and strong, connected teams. Within our organization, you are given the space to be yourself and to grow. We encourage initiative and welcome your ideas. At our 145,000 m² Technology Campus, you will work for our customer Nokia, a global leader in telecommunications. Together, we manage the logistics of fiber and WDM technology advanced solutions that enable the networks of tomorrow. Thanks to you and your team, these products reach customers around the world quickly and seamlessly.

Will you send us your application?

Are you our new Customer Service Agent? Apply by sending your CV via the application button. Do you have any questions? Contact Deima Cinkute, Corporate Recruiter, at deima.cinkute@dhl.com.

Acquisition in response to this vacancy is not appreciated.

Disclaimer: Inclusion & Diversity

At DHL, equal opportunities are at the heart of everything we do. We assess you based on who you are and what you can do-regardless of your background, origin, or preferences. If you don't meet every requirement but still see yourself in this role, please contact the recruiter listed above.