Workplace Engineer

1. Technical Execution of Domain & Identity Migration: Implement technical tasks required for domain cutover (e.g., domain join updates, policy transitions, MDM/MAM targeting, identity agent configuration). Support identity and authentication changes, including: Domain alignment and hybrid directory integration; Federation and authentication protocol updates (e.g., SAML/OAuth); Conditional Access readiness; Service account and certificate transitions; Validate domain readiness through hands-on testing of devices, applications, user profiles, authentication flows, and access policies across hybrid environments.
2. Device Management & Endpoint Configuration: Configure, deploy, validate, and provide technical oversight for: Device configuration and compliance policies; Application deployments (packaged and web-based); Security baselines, custom profiles, and configuration scripts; Support site-level device readiness, including: Peripheral driver mapping; Network-dependent device configuration; Imaging preparation and validation; Provide quality control over execution performed by external service providers where applicable.
3. Modern Workplace Workload Engineering: Execute configuration changes tied to: Mailbox preparation, DNS updates, and routing changes; Collaboration platform configuration and policy validation; OneDrive configuration and migration readiness; SharePoint site configuration and permission alignment; Support cross-tenant migration tooling execution under architectural governance.
4. Application Remediation Technical Support: Partner with project management and architecture teams to: Validate technical remediation steps for applications; Perform authentication updates, certificate changes, and endpoint configuration updates; Conduct functional testing with application owners; Document remediation evidence and verify readiness criteria; Support internal and external teams by providing logs, traces, debugging insights, and environment-level analysis.
5. Troubleshooting & Issue Resolution: Perform hands-on troubleshooting across: Identity and authentication flows; Device compliance and policy conflicts; Autopilot deployment failures; Collaboration platform configuration inconsistencies; Conditional Access blockages; Provide structured root-cause analysis to unblock remediation and migration waves.
6. Documentation & Quality Control: Maintain detailed engineering documentation for: Device policies and assignments; Deployment processes and device inventories; Collaboration and messaging configuration updates; Cutover scripts, runbooks, and validation checklists; Ensure all changes adhere to governance, security requirements, and architectural standards.
7. Collaboration & Communication: Work closely with identity, infrastructure, and workplace architects to align sequencing, technical dependencies, and readiness milestones; Collaborate with partner teams responsible for execution support and delivery scaling; Communicate technical progress, risks, and blockers clearly and proactively.

Required Qualifications

Technical Skills
5+ years of hands-on experience with:
Microsoft Intune, Autopilot, and Windows lifecycle management
Azure AD / Entra ID in hybrid identity environments
Office 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams)
PowerShell for automation and administration
Strong troubleshooting experience across authentication, device compliance, deployment failures, and access control issues.
Solid understanding of application identity dependencies and domain-related technical impacts.

Project Delivery Alignment
Experience supporting large-scale migration programs such as:
Domain consolidations
Tenant-to-tenant migrations
Enterprise endpoint modernization initiatives
Ability to translate architectural guidance into concrete engineering actions.
Experience coordinating with external service providers supporting execution at scale.

Soft Skills
Strong problem-solving and root-cause analysis capability.
Structured and thorough approach to testing and documentation.
Clear communicator able to explain technical topics to project stakeholders.

Preferred Qualifications
Experience supporting organizational transitions or large-scale tenant consolidations.
Experience with endpoint analytics, telemetry platforms, or automation via APIs and scripting.
Understanding of corporate networking, DNS, certificate management, and device-to-cloud connectivity dependencies.