Strategy & Operations Lead - Data & AI

Location: Amsterdam
Hours: Full-time (40 hours)
Contract: 6 Months, Freelancers only
Language: English

Our global partner is seeking a Strategy and Business Operations Lead to support the VP Data, Insights & AI and accelerate the operational effectiveness of the Marketplace Data & AI organisation. In this high‑impact strategic advisor role, you will shape how the business operates day‑to‑day-owning the rhythms, processes, planning cycles, and performance frameworks that keep a fast‑scaling tech organisation running smoothly.

You will partner with senior leaders across Product, Engineering, Data Science, Finance, and Operations to build structure, increase efficiency, and enable better decision‑making through strong governance and data‑led insights. By improving how the organisation plans, measures, aligns, and executes, you will directly influence delivery, execution quality, and strategic momentum.

This role is ideal for someone who thrives in complex environments, enjoys connecting dots across teams, and excels at building scalable ways of working that empower leaders and accelerate business performance.

• Build and evolve the operational model for Marketplace Data & AI, including planning cycles, governance frameworks, leadership rhythms, and reporting standards.
• Design structured methodologies and simplified processes that improve team effectiveness and business clarity.
• Lead cross‑departmental planning (annual, quarterly, and ad hoc) in partnership with FP&A, ensuring strong alignment on budgets, resourcing, and strategic priorities.
• Coordinate strategic initiatives, identifying dependencies, risks, and decision points while keeping stakeholders aligned.
• Own leadership cadence: run staff meetings, offsites, governance reviews, and ensure actions, decisions, and follow‑ups are consistently executed.
• Build KPI frameworks, performance reporting, and analytical insights to help leadership navigate priorities and course‑correct where needed.
• Partner with HR, FP&A, and Talent Acquisition on workforce planning, organisational health, and budget management.
• Improve operational excellence across Product, Engineering, Data, and Design teams by driving adoption of standardised processes.
• Support senior leaders as a trusted strategic advisor-connecting information, framing issues, and helping drive clear decision‑making.
• Manage and track progress across key initiatives, ensuring execution lands smoothly and performance remains on target.
• Lead process optimisation, integrating feedback loops to continuously improve quality and efficiency of operations.
• Contribute to department-wide transformation programs, analytical projects, and ad hoc leadership priorities.

• 8+ years of experience in business operations, strategy execution, PMO, transformation, or chief‑of‑staff‑type roles in fast‑paced, tech‑driven environments.
• Strong process management skills with the ability to design, optimise, and scale ways of working.
• Data-savvy mindset with the ability to interpret metrics, develop reporting, and tell clear strategic stories with data.
• Solid financial understanding‑comfortable partnering with FP&A on budgets, performance, and resourcing.
• Exceptional stakeholder management skills, with experience influencing VP/SVP‑level leaders across multiple domains.
• Ability to break down complex problems and create structured, actionable solutions.
• Highly organised, detail‑oriented, and capable of driving clarity in ambiguous environments.
• Strong communication skills across diverse audiences, with proven ability to build trust and alignment.
• Hands‑on attitude with a strong sense of ownership and a willingness to dive into both strategy and execution.

• Experience working in Data & AI, Product & Engineering, or digital marketplace environments
• Familiarity with strategic planning frameworks or portfolio management processes
• Experience with governance design, operational metrics, or OKR implementation
• Background in change management or process excellence methodologies
• Strong analytical capabilities with a passion for operational performance

• Competitive hourly rate
• Hybrid working model with flexibility
• Opportunity to shape operations within a high‑impact, global tech organisation
• Professional development
• Exposure to senior leadership and cross‑functional teams

Ready to build the operating foundations that help Marketplace Data & AI run smarter, faster, and more effectively at scale? Apply now via our website or reach out to Nick Keizer for more information.

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