TheCompany
Our client is a worldwide leader in consumer goods, specializing in food, beverages, health, and personal care. Committed to sustainability, they actively tackle global social and environmental challenges. With a team of over 100,000 employees, are you ready to be part of their journey?
The Response Planner plays a strategic, category-focused role positioned between the Benelux Demand Planning teams and supply operations across multiple European factories. This function is responsible for short-term (under six weeks) demand-supply alignment and acts as a key safeguard against major service risks. Rather than executing day-to-day operational tasks, the Response Planner serves as the escalation and consulting point for the Market Supply Planners (based in Poland), taking ownership of service performance and business waste-related KPIs. The role is designed to identify, evaluate, and mitigate high-impact risks across a broad SKU portfolio within Personal Care and U2M Wellbeing categories.
Responsibilities- Leading and supporting a team of three Market Supply Planners located in Poland, acting as their escalation partner.
- Managing and mitigating significant short-term service risks across roughly 1,000 SKUs within categories such as shampoos, creams, deodorants, and shower gels.
- Reviewing and interpreting service-level KPIs on a daily and weekly basis, including Power BI reporting, out-of-stock risks, and losses.
- Conducting root-cause analysis on service issues and propose actionable, structured solutions.
- Handling escalations originating from MSPs, Customer Service, and European factory supply planners.
- Driving discussions and outcomes during the weekly Friday service meeting, focusing on current losses and upcoming six-week risks.
- Intervening in escalations in SAP transactions, order execution, stock and demand monitoring, system corrections.
- Stakeholder collaboration with MSP team in Poland, Business planners and Project Managers, Demand Planning (forecasting) teams, Repack operations, Customer Service, and Supply Planners across 4-5 factories in Europe.
- Bachelor's degree in Supply Chain preferred; economics or related fields may be considered when accompanied by strong practical experience.
- Minimum 2-3 years of relevant experience in supply chain, order management, or a comparable environment - role is not suitable for entry-level talent due to pace and pressure.
- Strong command of SAP (mandatory).
- Demonstrated ability to manage multiple stakeholders and communicate clearly in high-pressure environments.
- Proactive problem-solving attitude with a structured, methodical working style.
- Analytical mindset suitable for diagnosing service risks and interpreting data (without requiring business-analyst-level expertise).
- Resilience, calmness under pressure, and comfort with daily issue resolution.
- Kinaxis experience (highly beneficial).
- Understanding of AATP system prioritization rules.
- Familiarity with warehouse-related processes.
- Knowledge of Phoenix, RTV, POM, or VF is not required.
- FMCG background is helpful but not essential; automotive or similar fast-moving sectors are accepted.
Apply to our vacancy form for more information. Looking forward to getting in touch!
#J-18808-LjbffrSalarisomschrijving€50000.00 - €70000.00 monthly