Manpower is looking for a Service & Aftersales Engineer for a company in Sittard.
As a Service & Aftersales Engineer, you'll be the technical backbone of our customer support operation. You'll provide electrical/electronic support post-installation, carry out quality control tests, and ensure customer satisfaction through efficient troubleshooting, training, and service coordination.
Your key responsibilities:
- Provide technical support and troubleshooting for electrical and electronic systems post-installation and during interventions
- Perform QC testing of outgoing instruments for safety and performance
- Prepare service records in compliance with internal protocols
- Coordinate and perform maintenance, repairs, retrofits, and upgrades at HQ, customer sites, or remotely.
- Handle warranty and non-warranty service requests with timely and effective resolution
- Analyze recurring issues and customer feedback to support product improvements
- Support spare parts identification and ordering
- Deliver technical training to agents, distributors, and end-users
- Maintain strong relationships with clients through exceptional aftersales support
- Collaborate with engineering, production, and R&D teams
- Manage service-related warehouse logistics and field service scheduling
What's in it for you
- Gross monthly salary between €3,200 and €4,500 (depending on experience)
- Travel cost reimbursement according to the client's arrangement
- Full-time job, 40 hours per week
- Direct contract
- Career growth guaranteed in a high-tech environment
- Flexible tasks: 65% hands-on, 35% design & research
- International exposure with approx. 25% travel (national and EU)
They offer a collaborative and dynamic work environment where innovation and customer satisfaction are key. Join them and help shape the future of materials science!
Working hours
You will work 40 hours per week from Monday to Friday between 09:00 and 17:00.