IKEA Remote Customer Meeting Point are looking to welcome Remote Kitchen Planning Sales Consultants to join the team.
Are you ready to turn dreams into designs? Join our motivated Remote Kitchen Sales team at IKEA, where every conversation is a chance to inspire. If you enjoy helping people create the heart of their home and thrive in a creative, customer-focused environment, this is your moment to shine. With hybrid working-mostly from home and just one day a week at our Sheffield Remote Customer Meeting Point - you'll enjoy flexibility while thriving in a supportive environment. Applicants must live within an hour's commute of IKEA Sheffield.
WHAT WE OFFER
• The Start Date of employment will be: 1st September
• This role offers a starting salary of £25,860 per annum, based on competence & experience.
• 39 Hours per week and alternate weekends between 07:00-20:15.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount & discount portal helping you save £100's on High-street retailers
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• Commitment to your development throughout your IKEA career, starting on your first day
..as well so much more! Full Benefit List - https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310
WHAT YOU'LL NEED TO HAVE
• A willingness and capability to ensure that every customer enjoys a positive experience.
• GCSE Maths and English at either A-C or 4-9 grade.
• The ability to inspire, actively promote and sell the IKEA Kitchen product range.
• Verbal and written communication skills.
• Problem solving skills and be good at prioritising and organising your work.
• The ability to work efficiently in a retail environment with varying customer demands.
• Ability to communicate with customers using different communication systems email, video calls and telephone.
Preferred but not essential:
• Previous kitchen planning experience or a design background.
• Previous customer service or retail experience.
• Experience within a sales targeted environment.
WHAT YOU'LL BE DOING DAY TO DAY
• Virtually Plan & Design a Kitchen for up to 2 hours with the end goal of providing accurate plans, worktop and installation quotations for the customer.
• Maintain a high level of product and market knowledge.
• Showcasing a passion for home furnishings and providing a detailed experience with high levels of engagement and solutions for the customers' life at home.
• Developing a personal follow-up routine with your customers.
• Closing the sale - finalising designs and quotes from pre-installations visits.
• Handling in-bound calls to interact with customers to support queries and finalise sales.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, there will be space to let us know during your application
• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be required to complete a short video interview with pre-recorded questions
• Shortlisted candidates will be invited by email to attend a virtual interview
• We understand not everyone will be successful, but we promise to keep you informed either way.
Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates.
• Home Working Assessment for IKEA to agree and approve a safe and healthy working environment.
For any advice or support, email Recruiter lisa.cathcart@ingka.ikea.com and I will be happy to help!