COMPANY DESCRIPTION
About the DOUGLAS Group
The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.
In our headquarters in Dortmund we are looking for you as xxx
TASKS WITH IMPACT
- As Team Lead HR Operations Sales, you are responsible for the entire operational HR support of our stores in Germany and lead a team of more than 10 HR Operations employees with a clear focus on stability, quality, and execution
Disciplinary and functional leadership of a >10-person HR Operations team, including prioritization, capacity planning, and performance management
Ensuring stable, timely, and high-quality execution of all operational HR processes for our stores in Germany
Overall functional responsibility for managing payroll in close collaboration with the external payroll provider, including escalation management, clarification of complex issues, and ensuring data quality
Responsibility for the legally compliant preparation and administration of all HR documents throughout the employee life cycle
Operational implementation and sustainable embedding of HR Operations transformation projects within the team (e.g., process standardization, digitalization, harmonization)
Close collaboration with HR Business Partners, Area Managers, and retail leaders – including in challenging operational situations
Professional handling of works council matters in the retail context
Active identification of process gaps and consistent implementation of improvement measures
Creation and use of HR KPIs for operational management
YOUR SKILLS
We take a competency-based and fair approach to recruiting, that´s why we look beyond your experience to understand how you create impact, grow through change, and collaborate for success.
Alongside these competencies, we’re looking for the following skills:
Several years of experience in an HR Operations environment with clear payroll responsibility
Proven leadership experience, ideally with responsibility for teams of more than 8–10 employees
Solid experience in managing an external payroll provider
Several years of retail experience with a strong understanding of store structures and operational dynamics
Experience working with works councils in a retail environment
Very good knowledge of labor law
Strong execution skills, decision-making ability, and resilience
Structured, pragmatic way of working with clear prioritization skills
Confident presence in complex stakeholder environments
YOUR BENEFITS
🚀
Your personal development:
we want you to grow with us. Become part of our mentoring program, use our e-learning platforms and benefit from many other individual development opportunities.✔️
Open feedback culture:
half-yearly meetings & performance reviews (#DOUGLASDialogue)🌴
30 days of vacation
per year📍 Would you like a hybrid working model? We offer a balance between
mobile working
and office days in a collaborative environment. (approx. 8 days/month)🧘♀️Whether it's fitness, mental health or preventative care - with
Wellhub
andheycare
we support you holistically in your well-being.🐾 Whether you’re working or taking a break - your dog is always welcome in our office.
🍒 Cherry on top: You get our
employee discount
both online and in-store. On top of that, you get further discount opportunities thanks to our corporate benefits.🧃
In-house canteen & bistro
, as well as free drinks🎉 A positive and motivating environment & celebrating successes at regular
company events
such as DOClub, summer party, Women's Day, etcDO YOU RECOGNIZE YOURSELF?
Then become part of our international company and apply, stating your salary expectations and possible starting date.
As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!