Tasks
Roles & Responsibilities
- Support of end to end SAP-EWM processes which include Inbound Processing, Outbound Processing, RF device integration, TU management, HU management, cross docking and other key processes.
- Support business users with day-to-day system questions and issues including escalation to IT support teams when necessary
- Assist in the development, standardization and maintenance of business processes, work instructions and end-user documentation.
- Enter, escalate and monitor tickets submitted to global IT support group
- Assist in the S4 upgrade transformation project
- Act as a subject matter expert for the implementation of the North American HUB location including process and system implementation for a Foreign Trade Zone
- Develop a formalized program to train and onboard new users with regards to appropriate system usage
- Generate and prepare necessary system reports, documentation and/or presentations for the warehouse operations and company leadership.
- Lead and collaborate with the parts warehouse's teams in the planning and execution of EWM related changes and updates
- Identify, design, and help implement internal warehouse process improvements which may include automating manual processes, optimizing data delivery and parameter standardization
- Support all system related test planning and execution for all related changes and upgrades – including user-acceptance testing and regression testing.
- Maintenance of master data related to core PLS processes within SAP-EWM and ShipERP systems
- Execute and support warehouse process governance and KPI activities.
- Maintain system data integrity and support periodic data updates and testing to support ongoing EWM updates and enhancements.
- Implementation, testing and validation of change requests to improve warehousing & distribution processes. Test EWM business transactions to fulfill the user acceptance testing.
- Create and maintain a “User Training Manual” and System Understanding Documents for change management.
- Stay abreast of current and future business policies, procedures, and workflows within PLS that are impacted by core systems and platforms
- Coordinate activities with the PCNA IT Business Analyst for Aftersales and Porsche Logistics Services
- Other duties as assigned.
Qualifications
Qualifications
Required qualifications include:
- Bachelor Degree in IT, Supply Chain Management, Operations Management, Logistics, Computer Science, or equivalent work experience is required.
- Minimum 5 years in depth experience with SAP EWM as a team lead or super user with focus on small parcel transportation management processes.
- Working knowledge of other SAP modules (SD, MM) and how these interrelate with EWM.
- Warehouse, distribution, and transportation logistics business process knowledge and experience as well as compliance and documentation.
- Must have experience in EWM-ERP Master Data integration via Core Interfaces, labor management.
- Exposure and understanding of Radio Frequency (Mobile data entry) functionalities within a warehouse environment
- Good exposure in Handling Unit / Batch Management processes.
- Strong verbal and written communications skills in order to interact with users at all levels throughout the organization with varying technical backgrounds
- Ability to collaborate in a cross-functional team environment is required.
- Strong business process design skills.
- Capable of working independently and on a variety of tasks with minimal supervision.
- Ideal individual will have: strong problem-solving skills, excellent project management and organizational skills, ability to troubleshoot and propose solutions, and work independently and with limited supervision.
- Must be legally authorized to work in the United States for any employer without sponsorship.
- Fluent in English - reading, writing, speaking.
Additional qualifications include:
- Strong analytical, organization, time management, facilitation, and process management.
- Knowledge of automotive related industry.
- Previous experience in fast paced Warehouse operations at a super user capacity , helping various business users from transaction point of view.
- Experience implementing lean principles and process improvement in an operational environment.
- Strong communication and interpersonal skills as you will work one-on-one with all levels of the organization.
- Proficient in technology and equipment used in environmental inspections.
- Self-Starter with Root Cause Analysis skills.
- Proficient with the Microsoft Office suite (Excel, Word, PowerPoint, and Outlook). Good MS Excel skills required (VLOOKUP, pivot tables)