Role Overview
Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems.
Key Responsibilities
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Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details.
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Produce reports on tenant data and identify gaps.
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Gather tenant information through various methods, including surveys, interviews and document reviews.
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Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times.
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Generate surveys utilising Microsoft Office and web-based forms, and liaise with internal colleagues to promote the benefits of completion.
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Provide excellent customer service, signposting tenants to relevant information as required.
Referral Reward
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How to Apply
If you are interested in this opportunity, please apply below and we will be in touch
Jobs in Wroxham
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Tenant Data Collection Officer
32 - 40 hour
Status Open
Apply on the employer's website
What we ask
Education
No minimum education required
What we offer
Hours
32 to 40 hours per week
Employment type
contract
Job description
Apply on the employer's website
Apply now
Apply on the employer's website