Location: Widnes
Contract: Permanent, Full-Time Position
Shift: Monday – Friday, 8:30am – 5:00pm
Salary: £33,000 per annum
No Weekend Working
We are looking for an organised and proactive HGV Workshop Administrator to join a team based in Widnes on a permanent basis.
The successful candidate will provide essential administrative support to the workshop, ensuring paperwork, customer communication and day-to-day administration are handled accurately and efficiently.
Key Responsibilities
* Processing employee timesheets accurately and within required deadlines
* Processing workshop job cards and ensuring all information is recorded correctly
* Raising purchase order (PO) numbers
* Obtaining customer order numbers and ensuring they are recorded against the relevant work
* Dealing with inspection and compliance paperwork
* Ensuring all workshop documentation is accurately recorded, maintained and filed
* Greeting customers and providing a professional and friendly first point of contact
* Dealing with customer queries by phone, email and in person
* Providing customers with updates on vehicle repairs and workshop progress
* Preparing and providing repair and service costs to customers
* Liaising with workshop staff, customers and suppliers to ensure work is processed efficiently
* Supporting the smooth day-to-day running of the workshop administration function
About You
We are looking for someone who is:
* Highly organised with excellent attention to detail
* Confident dealing with customers and colleagues
* Able to manage multiple tasks and prioritise effectively
* Comfortable working in a busy workshop environment
* Confident with administration, paperwork and computer systems
* Professional, approachable and reliable
* Able to communicate clearly both verbally and in writing
* Experienced in a workshop, transport, HGV, fleet or automotive environment would be advantageous, but relevant administrative experience will also be considered
What We Offer
* £33,000 per annum
* Permanent, full-time position
* Monday – Friday, 8:30am – 5:00pm
* No weekend working
* 22 days annual holiday, plus bank holidays
* 1 additional day's leave on your birthday
* Retail discounts
* Training and development opportunities
* A varied and important role within a busy HGV workshop
* The opportunity to become an integral part of the workshop team
If you are looking for a stable Monday-to-Friday role where you can develop your career within the HGV and transport industry, we would love to hear from you.
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Salary description
£33000.00 - £33000.00 per year