What will the Credit Controller role involve?
Managing a high-volume ledger, overseeing approximately 3,000 accounts, to ensure timely payment and account accuracy
Conducting telephone-based collections, maintaining professionalism and a focus on positive customer interaction
Proactively resolving queries related to fees, instalment plans, fee disputes, and payment options, with an empathetic and solution-oriented approach
Suitable Candidate for the Credit Controller vacancy:
Proven experience as a Credit Controller, ideally within a similar organisational setting or industry
Strong communication skills, capable of handling sensitive conversations with professionalism
Able to manage multiple priorities and queries efficiently while maintaining a customer-focused attitude
Additional benefits and information for the role of Credit Controller:
WFH flexibility after initial training period, with some office presence early on
Paid parking options available, with costs depending on location within the organisation’s boundaries
Working hours are 37 hours per week, with core hours from 9am to 5pm, offering flexibility
Pay rate depends on experience
CMA Recruitment Group is acting as a recruitment business in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received
Salary description
£15.00 - £17.00 per hour