<b>Logistics, Warehouse, Supply chain</b> Walsall

We are recruiting fluent Korean and English speaking Guest Experience Hosts to support an exclusive international cultural and corporate event taking place at one of London's most prestigious luxury hotels.

This is a premium guest-facing opportunity supporting VIP guests attending a high-profile event celebrating Korean culture and heritage.

We are looking for polished, professional, and personable individuals who are confident engaging with high-profile guests and delivering exceptional service in a luxury environment.

Key Responsibilities:
Deliver a warm and professional welcome to arriving guests
Assist attendees with the registration and arrival process
Offer clear guidance, directions, and event-related information
Respond to guest enquiries in a courteous and knowledgeable manner
Provide bilingual support to Korean-speaking guests in Korean and English
Manage and support the guest information point
Coordinate effectively with venue staff and the wider event team
Help ensure every guest receives a smooth, high-quality experience
Uphold a professional, polished, and discreet approach at all times
Support guests as they board and disembark shuttle services travelling to and from event locations
Assist with guest transportation arrangements when vehicles are requested
Candidate Profile:

We're seeking individuals who possess -
Native-level standard or fluent Korean, alongside outstanding English communication skills
Experience within luxury hospitality, live events, guest relations, corporate settings, or similar customer-facing environments
Confidence engaging with executives, VIP attendees, and international visitors
A sophisticated, professional appearance and demeanour
A friendly, engaging, and service-oriented attitude
The ability to handle sensitive situations with professionalism and discretion
Strong verbal communication and relationship-building skills
Composure and confidence when working in fast-paced environments
Excellent organisational skills and attention to detail
A commitment to delivering exceptional service and exceeding guest expectations
To apply, please send your CV in English and in Word format to Alvaro. 
languagematters is acting as an employment agency in relation to this vacancy