Our client is a leading international manufacturer of conveyor and materials handling solutions, providing equipment and lifecycle support to customers across the logistics, warehousing, parcel handling and e-commerce sectors.
Due to continued growth, they are looking to recruit an experienced Field Service Manager to lead their UK and European Services operation.
Salary to £50k | Annual Bonus | Stakeholder Pension | Healthcare Plan | Death in Service | 25 Days Holiday + Bank Holidays | Excellent Career Development
Field Service Manager Key Essentials:
* As Field Service Manager you will take full responsibility for the commercial and operational performance of the aftermarket division, including field service, installations, technical support, spare parts and warranty
* Own the department's P&L, budgets, forecasting and KPIs, driving revenue growth, profitability and operational performance
* Lead and develop Field Service Engineers, installation teams, service coordinators and spare parts staff
* Oversee service delivery and installation projects across the UK and Europe, ensuring work is completed safely, on time and within budget
* Grow aftermarket revenue through service contracts, spare parts, preventative maintenance, upgrades and retrofit solutions
* Build strong customer relationships while working closely with sales, engineering, operations and finance to support business growth
* Promote high standards of Health & Safety, quality and continuous improvement across all service activities
Field Service Manager Requirements:
* Proven experience as a Field Service Manager or in a senior after market, field service or technical support leadership role within engineering, materials handling, conveyor systems, automation or industrial equipment
* Experience managing a departmental P&L with strong commercial awareness
* Background leading field service, installations and spare parts operations
* Strong leadership, customer relationship and project management skills
* Experience using ERP and CRM systems
* Full UK Driving Licence with flexibility to travel across the UK and Europe
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Salary description
£45000.00 - £50000.00 per year