The Role of Customer Support Coordinator
You’ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you’ll help ensure everything runs smoothly from order placement through to delivery.
No two days are the same -you’ll be juggling priorities, building relationships, and making sure customers receive a seamless experience.
What You’ll Be Doing as a Customer Support Coordinator
Processing customer orders, enquiries and changes accurately
Managing customer requests and resolving issues proactively
Liaising with internal teams including planning, logistics and operations
Keeping systems and customer records up to date
Handling queries and complaints in a professional, solution-focused way
Supporting smooth communication across teams
What We’re Looking For
Previous administrative experience
Strong communication skills and confidence dealing with customers
Ability to manage multiple tasks and prioritise workload
A proactive, problem-solving mindset
Experience in a fast-paced customer support environment (desirable)
Working Hours
This role covers operational hours between 08:00 – 17:30, with some flexibility required, including occasional weekends and bank holidays.
If you want a role where you can make an immediate impact and be part of a collaborative team, this could be a great fit.
Location: Peterborough
Pay: £13.33 – £14.35 per hour
Temp to Perm
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK
INDEEDCOMM
Salary description
£13.33 - £14.35 per hour