This is a fantastic opportunity for someone who thrives in a varied role, combining logistics coordination, customer interaction, and order processing. You’ll be a key part of the day-to-day operation, ensuring orders are processed accurately and deliveries run smoothly.
Key Responsibilities
Transport Administration
*
Coordinating daily transport schedules and driver routes
*
Communicating with drivers to ensure timely collections and deliveries
*
Monitoring delivery progress and resolving any issues quickly
*
Completing and maintaining transport documentation
Customer Service
*
Handling incoming calls and emails from customers
*
Providing updates on orders, deliveries, and any delays
*
Resolving customer queries in a professional and timely manner
*
Building strong, long-term customer relationships
Sales Order Processing
*
Inputting and processing customer orders accurately
*
Checking stock availability and liaising with internal teams
*
Ensuring orders are fulfilled on time and in full
*
Raising invoices and maintaining accurate system records
What We’re Looking For
*
Previous experience in a similar role (transport, logistics, customer service, or order processing)
*
Strong organisational skills with the ability to multitask
*
Excellent communication skills
*
Confident using IT systems (Microsoft Office / CRM / ERP)
*
Ability to work well under pressure in a fast-paced environment
*
High attention to detail
What’s in it for You?
*
Competitive salary
*
Stable, full-time position with a reputable business
*
Supportive team environment
*
Opportunity to develop and progress
Salary description
£13.00 - £16.00 per hour