Key Responsibilities
* Manage inbound sales enquiries via phone and email
* Build and maintain strong relationships with new and existing customers
* Prepare and follow up quotations in a timely manner
* Proactively identify opportunities to upsell and cross-sell products and services
* Support the external sales team with account management and lead generation
* Maintain up-to-date customer records within the CRM system
* Liaise with internal departments to ensure excellent customer service and delivery
* Work towards individual and team sales targets
* Provide product knowledge and advice to customers
Requirements
* Previous experience in an internal sales or sales support role
* Preferable knowledge or experience within the hygiene/washroom industry
* Strong communication and interpersonal skills
* Confident telephone manner and customer-focused approach
* Ability to work in a fast-paced office environment
* Good organisational and administrative skills
* Competent IT skills including Microsoft Office and CRM systems
* Self-motivated with a proactive attitude
Benefits
* Enrolment to annual bonus scheme
* Full-time permanent position
* Supportive team environment
* Opportunities for career progression and development
Salary description
£28000.00 - £32000.00 per year