We are looking for a proactive and organised Support Desk Administrator to join our busy team. You'll be the central point of contact for engineers and subcontractors, ensuring jobs are scheduled, tracked and completed efficiently while delivering excellent customer service.
Key Responsibilities
Handle incoming calls and emails
Log and update jobs on internal systems
Allocate work to engineers and subcontractors
Chase updates and required paperwork
Keep colleagues informed of job progress and changes
Escalate issues when required
Record daily engineer conference calls
Essential Skills
Previous administration experience (minimum 1 year)
Strong organisational and multitasking skills
Excellent communication and customer service skills
Ability to follow procedures accurately
Flexible, adaptable and able to work under pressure
Positive attitude and a strong team player
If you have the skills and experience listed above please send your CV to or call (phone number removed)
Salary description
£25000.00 - £26000.00 per year