The Role
Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope.
Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.
Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications
Relevant Building Surveying / Loss Adjusting experience is desired.
Prior subsidence project management experience, perhaps.
Degree in Building Surveying (BSC Hons).
Ideally you will be MCIOB or MRICS qualified, although this is not essential.
Strong communication skills, both written and verbal.
Excellent customer service, organizational & communication skills.
Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1033. For all other vacancies, take a look at our website - (url removed)
Salary description
£50000.00 - £70000.00 per year