(Delivery & Site Relationship Lead)
Location: Bolton (with regular on‑site presence)
Salary: Circa £35,000 - £40,000 DOE + £10,000 OTE bonus
Are you a senior Account Manager who thrives in fast‑paced manufacturing environments and takes pride in delivering results on site?
Do you enjoy owning high‑volume candidate fulfilment, managing day‑to‑day client relationships, and ensuring workforce stability in operationally critical settings? If you're calm under pressure, delivery‑focused, and confident working closely with production and site leadership teams, we'd love to meet you.
Why Workforce?
With 17+ years of industry expertise, Workforce is a trusted recruitment partner to leading organisations across Engineering, Manufacturing, FMCG, Automotive, Healthcare, and Hospitality.
We deliver high‑quality temporary and permanent recruitment solutions locally, nationally, and internationally. Due to continued growth within a major food manufacturing partnership, we're looking for a Senior Account Manager to lead delivery and site‑level relationships for a flagship client.
The Role
This is a senior, delivery‑led Account Management role focused on operational execution and on‑site relationship management. You will act as the primary day‑to‑day contact at site level, ensuring recruitment delivery, workforce continuity, and service quality.
Commercial strategy and pricing are retained at senior leadership level — your focus is delivery excellence and trusted client partnership.
What You'll Be Doing
Act as the primary on‑site point of contact for a key food manufacturing client, managing all day‑to‑day delivery and relationship activity
Own end‑to‑end candidate fulfilment across high‑volume roles, from vacancy briefing through to start dates, retention, and ongoing workforce stability
Work closely with Recruitment, Resourcing, and Compliance teams to ensure fast, accurate, and compliant placements
Maintain regular on‑site presence, building strong working relationships with production, engineering, and site leadership teams
Manage and resolve day‑to‑day operational issues with professionalism and urgency, escalating where appropriate
Monitor fulfilment levels, attrition, and workforce trends, proactively flagging risks and pressures internally
Support service improvement initiatives and contribute insight to wider account planning discussions What We're Looking For
Proven experience in a high‑volume recruitment or account management role, ideally within Food Manufacturing, FMCG, or similarly fast‑paced operational environments
Comfortable operating on site, working closely with operational and production stakeholders
Strong understanding of candidate attraction strategies, including job boards, social media, talent pools, and database searching
Delivery‑driven, organised, and resilient, with the ability to manage multiple priorities under pressure
A confident communicator who builds trust through consistency, accountability, and execution
Experience using ATS / CRM systems and working within KPI‑driven recruitment environments What We Offer
Competitive salary up to £40,000 DOE
Bonus scheme linked to delivery performance, retention, service levels, and client satisfaction (OTE £10,000)
26 days holiday plus Bank Holidays
Free, secure parking at our central Bolton office
Ongoing training and development opportunities
The opportunity to play a key role in a long‑term, strategic food manufacturing partnership If you're ready to take ownership of a high‑profile operational account and thrive in a fast‑paced, delivery‑focused environment, please apply now
Salary description
£35000.00 - £50000.00 per year