Certain Advantage is hiring for a Network Provisioning Manager based in Milton Keynes.
This role is on a permanent basis and is hybrid, with 1 day per week in the Milton Keynes office.
The Company
We’re working with a globally recognised telecommunications and technology business delivering network and connectivity solutions across international markets.
The Role:
Managing the end-to-end implementation of telecoms access service orders across the UK & Ireland
Coordinating delivery activities for services including local loop, internet access and hardware provisioning
Maintaining proactive communication and delivery updates with internal and external stakeholders throughout the order lifecycle
Tracking supplier deliverables against KPIs and updating internal ordering and tracking systems accurately
Ensuring customer delivery milestones are achieved while minimising provisioning delays
Collaborating closely with Procurement, Provisioning, Project Management and engineering teams to ensure seamless delivery
The Individual
Proven experience within UK telecoms provisioning or order management environments
Strong stakeholder and escalation management capabilities
Excellent coordination, scheduling and time management skills
Knowledge of telecoms technologies such as IP VPN, MPLS, SD-WAN, WLAN, MLAN, VoIP and security products
Strong customer focus with a commitment to service excellence
Experience using provisioning, tracking and reporting tools
A proactive and highly self-motivated approach to delivery management
Good understanding of ITIL processes
The Benefits:
Flexible Working
Private Health Cover
Private Dental Cover
Vision Cover
Life Insurance + Critical Illness Insurance
Double Matching Pension Scheme
Paid Time Off
Enhanced Maternity/Paternity/Adoption Leave
Employee Assistance Programmes
Cycle to Work Scheme
Recognition & Reward Programmes
Wellness Packages
Flexible Benefits Platform
Training + Development
Service-Related Annual Leave Increments
Does this sound like your next career move? Apply today.
Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to Certain Advantage and register for job alerts and career guidance tips
Salary description
£25000.00 - £30000.00 per year