12 weeks initially
Job Purpose
* To ensure CBC achieves its vision and business objectives, by supporting the Repairs Team Leaders to drive and develop the service in order to achieve and maintain top quartile performance in all categories.
* To deliver high quality customer standards and contribute to achieving and retaining the customer service excellence standard.
* To carry out a wide range of electrical work associated with the business activities of CBC.
* To undertake all work to a competent recognised standard, with minimal risk to the health and safety of all those it may affect.
Main Duties and Responsibilities
1. To support the Repairs Team Leaders, through partnership working, in the delivery of CBCs vision and values and the delivery of the Service Delivery Plan.
2. To support the Repairs Team Leaders with the achievement of strategic, corporate and partnership initiatives for the repairs and investment services.
3. To support the directorate in ensuring that the repairs and maintenance service reflects the needs and aspirations of the local community.
4. To contribute to the Councils out of hours call out service and be included on a rota.
5. To support the Repairs Team Leaders in delivering an excellent vacant property repairs service, responsive repairs service, gas servicing, maintenance and compliance service and planned maintenance services that are customer focussed
and meet all legislative and statutory requirements.
6. Carry out all types of repair and maintenance work in a multi-skilled environment allied to the electrical trade discipline.
7. Undertake appropriate working across trades during peaks and troughs of demand, surplus/shortfall of trade skills, as required by a task, or as requested by a repairs team leader.
8. Complete work to a high standard of quality and output.
9. Ensure that repairs are carried out promptly and within the appropriate time limits.
10. Introduce yourself to the tenant, show proof of identify and explain the nature and purpose of the repair. Wear overshoes within tenanted properties.
11. Liaise with other building trades as necessary for the efficient co-ordination of work activities.
12. Notify the Repairs Team Leaders of any necessary major variations from the work as stated on the works order.
13. Maintain safe methods of work at all times and adhere to current Health and Safety legislation.
14. Wear appropriate personal protective equipment relevant to the task.
15. Report all accidents and/or hazardous occurrences to the Area Building Co-ordinator.
16. Complete and submit timesheets, vehicle sheets and any other procedural requirements as per the nature of the job.
17. Act at all times in an appropriate and customer friendly manner when dealing with tenants and/or members of the public, ensuring the delivery of an effective and appropriate service to all service users fairly and without discrimination.
18. Attend relevant training courses as and when required.
19. Able to identify and advise on correct remedial action for all electrical works and specify correct product for best possible outcome.
20. Able to complete all types of electrical repair, testing, maintenance and installation work allied to the Electrical trade disciplines in accordance with the current regulations relating to the Institution of Electrical Engineers (IEE) and building regulations.
21. To carry out associated remedial works.
22. Able to deliver any collected waste to the depot collection area or specified waste location.
23. Undertake all works as directed by Repairs Team Leaders, Project Surveyors, and Charge hands or from the Business Support Team. Advise work planners of any issues or works which cannot be completed on first visit. Promptly complete records
of all completed works, issues, material requests, follow on or any other field on the PDA or on any other directed format.
24. Inspect items of disrepair. Assess options for repair or replacement and remedy disrepair in the most appropriate manner. Take responsibility for quality of finished job, life expectancy of repair and quality of service to the customer.
25. Check and ensure that all places where work is to be carried out have a safe working environment to proceed. Report any unsafe working conditions to the works planner and do not start work unless authorised to proceed.
26. Act as the directorates contact with its tenants and residents regarding property issues and arranging further appointments.
27. Be responsible and aware of any safeguarding issues when within a tenants property and report these to the Repairs and Team Leaders.
28. Make good disturbed structures/finishes of a minor nature and report on furtherworks by other trades if required.
29. Clear all work areas and remove any rubbish after completion of works.
30. Assist other operatives where there requires more than one operative.
31. Use, maintain, clean and store all tools, equipment vans and first aid boxes etc provided by CBC in accordance with manufacturers instructions. Bring to the notice of the Repairs Team Leaders immediately any items which are damaged, unfit for use or need servicing.
32. Use vehicle fuel cards responsibly and only for company purpose.
33. Order, collect and take delivery of materials or stock as per the agreements and procedures adopted by CBC with suppliers.
34. Seek and implement service improvements to meet the needs of internal and external customers when possible in consultation with work planners.
35. Carry out all duties in accordance with relevant legislation relating to the construction and maintenance industry and, in particular, health and safety within the parameters of task and duties.
36. Attend regular training, updates, toolbox meetings as instructed by the management team.
37. Provide cover for team members when they are absent from work as and when required.
38. Use transport provided by the group to agreed policies and procedures and be responsible for the safe use of the vehicle.
39. Ensure all PDAs or other devices are used appropriately and that they are charged up prior to commencing a days work.
40. Ensuring that any resale material removed from a property or materials not fully utilised within a designated job remains the property of CBC.
41. The Operative should not leave a property where there is no access without the authorisation of the work planner and should not undertake further works in a property above the agreed job without the same authorisation.
42. To deliver tenant surgeries around training on small repairs and additionally demonstrations within community activities.
43. To ensure that all specified maintenance work complies with current Building Regulations, Codes of Practice and Health and Safety legislation and any other statutory requirements or European Directives relevant to the specific work.
44. As a term of your employment you may be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authoritys establishments.
45. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies
Qualifications
NVQ Level 3 or Relevant alternative in electrical installation work
City & Guilds 2391 Inspection and testing
City & Guilds 2382 18th Edition
Portable appliance testing City & Guilds 2377.
Appropriate qualification in health and Safety.
Advanced City & Guilds (or equivalent) in relevant building trade
Salary description
£24.00 - £24.00 per hour