This role would suit an experienced Sales Administrator or someone with strong administrative and customer service experience within an office environment, particularly where order processing or customer account management has been involved.
This is a varied and busy position where accuracy, organisation, knowledge in systems such as Sage Line 50 is advantageous but not essential. You will play a key role in managing the sales order process from enquiry through to delivery, ensuring high levels of customer satisfaction and on-time dispatch.
The role is part time at 14.5 hours per week (Monday and Wednesday). Flexibility is important, as you will occasionally be required to provide additional cover during holiday periods, which are often during school holiday breaks.
You will sometimes be working independently, so the successful candidate will need to be confident managing their own workload and priorities.
The Sales Administrator Role
* Processing customer sales orders accurately using Sage Line 50
* Managing customer enquiries via phone and email
* Preparing, tracking and following up on customer quotations
* Confirming delivery dates and arranging transport
* Producing proforma invoices and supporting purchasing of consumables
* Maintaining accurate customer and order records within Sage
* Assisting with Excel-based reporting and data analysis
* Supporting the wider team with ad hoc administrative duties
* Occasionally assisting with packing goods when required
The Ideal Candidate
* Previous experience in Sales Administration or a similar office-based role involving order processing, administration, or customer service
* Confident Excel user with good general Microsoft Office skills
* Excellent customer service and communication skills
* Highly organised with strong attention to detail
* Able to work independently and manage deadlines effectively
* Reliable and flexible, particularly when additional holiday cover is required
Further Information
* 14.5 hours per week (Monday & Wednesday)
* Additional holiday cover required during staff leave (flexibility essential)
* Free parking
* Small, friendly team environment
* Salary pro-rata
*Please note: due to the flexible nature of the role and occasional holiday cover requirements, this position is best suited to candidates who can commit to the schedule and occasional additional hours.
This advert will remain open until the vacancy is filled, with interviews taking place throughout this period. We therefore encourage early applications. If you do not hear from us within 3 working days of your application, please assume you have been unsuccessful on this occasion
Salary description
£26000.00 - £28000.00 per year