This is not a back-office technical role. This is a front-line, customer-facing position where you will sit right at the intersection of product, people, and performance—driving quality, influencing outcomes, and helping shape the future of a highly respected UK horticultural business. You’ll be the technical voice to key retail customers, ensuring products are not just compliant but exceptional.
The Role – What You’ll Be Doing
* Acting as the lead technical contact for key customers
* Owning product specifications—making sure they are accurate, achievable, and commercially viable
* Working cross-functionally with NPD, production, and plant care teams
* Leading pre-productions and product launches with confidence
* Investigating, reporting, and reducing customer complaints
* Driving continuous improvement across quality, shelf-life, and performance
* Visiting growers and suppliers to ensure standards are delivered from source
* Supporting and developing junior technologists
What We’re Looking For
* Strong technical experience in horticulture / fresh produce / glasshouse production
* Solid understanding of customer requirements, specifications, and audits
* Knowledge of plant passporting, imports/exports, and compliance
* A confident communicator—comfortable presenting to customers and stakeholders
* Detail-focused, organised, and commercially aware
* Someone who doesn’t just manage problems—but solves them and improves systems
Why This Role?
* Work with a business that is highly regarded in its sector
* Genuine opportunity to influence customers and internal strategy
* Be part of a team that values quality, collaboration, and continuous improvement
* A role where your impact is visible and valued
Interested?
If you’re ready to step into a role where you can make a real difference, we’d love to hear from you.
Apply via this website or call Ian Reed on (phone number removed) quoting Ref: 6063IR
Redfox Executive Selection – specialists in agriculture, horticulture, and fresh produce recruitment
Salary description
£40000.00 - £50000.00 per year