Jobs in Irchester

Import Customs Supervisor

Location: Northampton

Salary: £30,000 - £34,000 per annum

Contract: Permanent

Hours: Monday to Friday, 12:00 PM - 9:00 PM

A leading international logistics organisation is seeking an experienced Import Customs Supervisor to join its growing customs team based in Northampton.

This is an excellent opportunity for an individual with supervisory experience and a strong understanding of customs operations to take the next step in their career within a fast-paced and dynamic environment. The successful candidate will play a key role in overseeing import customs activities, ensuring compliance with customs regulations, and supporting the ongoing development of the team.

The Role

Reporting to the Import Customs Manager, the Import Customs Supervisor will be responsible for ensuring the smooth day-to-day running of the import customs function. The role requires a proactive and organised individual who can effectively manage workloads, support team members, and maintain high standards of service delivery and compliance.

Key Responsibilities

Supervise the daily activities of the Import Customs team
Manage import customs operations in the absence of the Import Customs Manager
Ensure import declarations are completed accurately and within required deadlines
Allocate workloads and oversee daily customs processes
Monitor team performance and produce KPI reports
Identify and implement process improvements to enhance efficiency and service quality
Support team members with operational and customs-related queries
Ensure effective communication and operational handovers
Maintain compliance with customs regulations, AEO requirements, and internal procedures
Liaise with internal departments, customers, and external authorities including HMRC, Border Force, and DEFRA
Support staff development, training, and onboarding activities
Assist with performance management processes and absence monitoring
Promote a positive health and safety culture and ensure compliance with company standards
Uphold quality standards including BRC and ISO9001 requirementsCandidate Requirements

Essential

Minimum of 2 years' supervisory or team leadership experience
Excellent communication and interpersonal skills
Strong organisational and time management abilities
High level of accuracy and attention to detail
Strong analytical and problem-solving skills
Customer-focused approach
Good IT and numerical skills
Ability to perform effectively in a fast-paced environmentDesirable

Minimum of 2 years' experience within a customs-related role
Knowledge of UK import customs procedures and regulations
Understanding of third-country customs requirements
Experience within logistics, freight forwarding, or supply chain operations
Awareness of global geography and international trade movementsBenefits

The successful candidate will benefit from a comprehensive package including:

Salary of £30,000 - £34,000 per annum
25 days annual leave plus bank holidays
Free on-site parking
Life assurance scheme
Employee Assistance Programme
Retail, leisure, and lifestyle discount scheme
Pension scheme
Eye care vouchers
Employee referral programme
Long service recognition awards
Career development and progression opportunitiesApply Now to discuss with Gabriella Saunders at ACS Staffing Solutions