This is an excellent opportunity to build on your systems administration experience while working with modern infrastructure, business-critical applications, and a collaborative IT team that values continuous improvement and professional development.
What You'll Be Doing
• Providing 1st and 2nd line support for users across the business.
• Managing and resolving incidents through the IT Service Desk.
• Supporting Windows servers, desktop and laptop environments.
• Maintaining and improving core IT infrastructure, virtual environments, storage platforms, and backup solutions.
• Configuring and supporting business-critical applications and services.
• Managing user onboarding and offboarding, including device deployment and access management.
• Assisting with infrastructure upgrades, system enhancements, and IT projects.
• Providing occasional on-site support to a second UK location.
What We're Looking For
• Experience in a Systems Administrator or IT Infrastructure Support role.
• Strong knowledge of Windows server and endpoint environments.
• Experience supporting virtualised infrastructure, storage, and backup solutions such as Veeam.
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills with the ability to support users at all levels.
• A proactive mindset with the ability to prioritise workloads and work independently.
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Desirable Experience
• Supporting manufacturing or engineering environments.
• Experience with MRP, PLM, shop floor systems, or similar business applications.
• Exposure to applications such as WinMan, DDM, or Sunrise
Salary description
£30000.00 - £45000.00 per year