In this fast paced and varied role, you’ll oversee, manage and lead the sales team, together with the other Sales Managers, ensuring daily performance targets are achieved to maximise company profit.
Our client's ideal candidate will excel in sales, adept at coaching and leading by example. They will possess exceptional communication skills, fostering an environment of inspiration and collaboration with a positive and resilient mindset.
On offer is a competitive salary up to £59k + up to 5% annual bonus + industry benefits. This is an office based role in Swindon and requires flexible working hours.
If this role is of interest to you, please press the apply online button now!
Role of Cruise Sales Manager:
* Oversee, manage, and lead the sales team ensuring daily performance targets are achieved to maximise company profit.
* Prepare, deliver, and motivate sales staff for the day ahead ensuring delivery of key messages.
* Compiling and analyzing sales figures – daily, weekly and monthly
* Collecting customer feedback and market research
* Feedback to the Product department on calls received and obstacles which you have had to overcome.
* Attend “bridging” meetings to share information with other departments to benefit the end result.
* Constantly evaluate success of the Sales team through call listening and feedback on success and development areas
* Monitoring individuals & team’s QA, and Error scores to with an eye for accuracy
* Reporting on staff attendance, absence and compete Return to Work
* Own pre-and-post sales-related customer escalations in a timely professional manner
Skills required for the role:
* Proven “sales” track record in delivering results to company KPI’s.
* Embrace change when new strategies are delivered by the business.
* Always maintain a high motivation and positive atmosphere within the sales office
* Ensure highest level of customer service provided to deliver exceptional customer journey.
* Be able to demonstrate open, sell and close in line with company expectations and sales structure coaching where needed.
* Resilient, excellent communication skills both written and verbal, with strong people skills.
* A confident, strong, friendly personality.
* The ability to be flexible, decisive and quick thinking.
* Self-motivated with a positive outlook, and a clear focus on high quality and business profit
* Able to work extended hours on occasions when required.
* Ability to work under pressure.
* Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations
* Experience within the travel industry would be an advantage
* Experience within a management position would be an advantage
If you’re interested in learning more about this Cruise Sales Manager role, please press the apply online button now!
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Salary description
£55000.00 - £59000.00 per year