IT Trainer
Cambridge | Permanent
£38,000
The Role
We are looking for an IT Trainer to join a professional services business, supporting employees across the organisation to improve their use of technology and digital systems.
This role will focus on delivering training and user support across a range of systems, with a strong emphasis on Microsoft 365 applications. You will work with employees at all levels of the business, from new starters through to long-standing members of staff, helping users feel confident and capable using technology in their day-to-day work.
The position will involve a mix of face-to-face and virtual training, alongside one-to-one user support and assisting with the rollout of new systems and technologies.
Key Responsibilities
- Deliver IT and systems training both face-to-face and remotely
- Support onboarding and training for new starters
- Provide ongoing support and guidance to existing users
- Assist with system rollouts and adoption of new technologies
- Create and maintain user guides and training materials
- Provide one-to-one support to users where required
- Help improve how technology is used across the business
- Support users with Microsoft 365 applications including Teams, Outlook, and SharePoint
- Work closely with IT and wider business teams to identify training and support needs
About You
- Previous experience delivering IT or systems training
- Good knowledge of Microsoft 365 / Office 365
- Strong communication and interpersonal skills
- Comfortable supporting users with different levels of technical ability
- Friendly, approachable, and patient attitude
- Experience within a professional services or legal environment would be beneficial