BCMGlobal Mortgage Services is seeking a Buy to Let Officer to join our Servicing team in Ipswich.
You will be responsible for the day-to-day servicing of Buy to Let loan portfolios on behalf of a range of clients including banks, specialist lenders, and private equity funds. The role involves managing a mix of complex servicing activity and standard post-completion requests, ensuring all work is completed accurately and within Service Level Agreements (SLAs), internal procedures, and regulatory requirements.
Key Responsibilities
- Manage complex servicing tasks including product switches, lease variations, and changes to company structure or directors
- Process loan servicing requests accurately and within SLA targets
- Handle customer and third-party enquiries professionally and efficiently
- Review exception reports and risk alerts (e.g. Company Watch) and take appropriate action
- Maintain accurate loan and customer records in line with regulatory standards
- Calculate and process financial transactions within servicing systems
- Liaise with internal teams, clients, and external stakeholders
- Support workload management and team operations
- Identify and suggest process improvements
- Support junior team members where required
About You
- Experience in financial services, mortgage, or loan servicing
- Strong attention to detail and accuracy
- Excellent communication and organisational skills
- Ability to manage workload and meet deadlines
- Comfortable working in a fast-paced, process-driven environment
- Able to interpret contractual or financial information
Desirable: Buy to Let or specialist lending experience and knowledge of UK mortgage structures.
Why Apply?
This is a great opportunity to join a supportive and growing team within BCMGlobal, working on a varied portfolio of Buy to Let servicing activity and developing specialist industry knowledge.