The core infrastructure within the business is a multi-site mixture of Windows (2022/2025 Servers/Active Directory). HP-based networking and next-generation firewalls. The department works with products such as vSphere, Microsoft Azure, Atlassian tools, Veeam, Microsoft 365, Intune and many more.
In addition to project-based work, as part of this role, you will be expected to deal with critical system issues as and when they occur, which may occasionally involve out-of-hours work. This role would be ideally suited for a well-rounded, knowledgeable individual who understands the complexity and challenges of modern infrastructure and has a strong grasp of Azure adoption within an enterprise.
The position reports directly to the Chief Information Officer.
Location
Hybrid Software Helix, Cambourne, Cambridgeshire (Hybrid, 3 Office days per week)
Principal responsibilities
* Help deliver the company’s data centre migration goals into Microsoft Azure.
* Take ownership of core infrastructure services, including Active Directory, Microsoft 365, Azure, LAN, firewalls, backup, virtualisation and storage.
* Strengthen infrastructure security and promote best practice across the environment as part of the organisation’s ISO27001 readiness programme.
* Research, plan and implement infrastructure upgrades and replacement solutions, either independently or as part of a team.
* Administer VMware vSphere infrastructure and enterprise storage platforms.
* Respond to alerts from network and system monitoring tools to minimise downtime and service impact.
* Administer backup and disaster recovery systems, including testing, documentation and improvement of recovery processes.
* Create and maintain internal documentation, procedures, processes and technical standards.
* Handle escalated issues from the IT helpdesk relating to core infrastructure services.
* Support infrastructure requirements for development and operational tooling, including CI/CD platforms where required.
* Contribute to infrastructure planning, lifecycle management, security improvement and cloud adoption initiatives.
* Occasional travel to other Hybrid Software sites as required to support infrastructure migrations and upgrades
Essential, demonstrable experience
* Strong experience with Microsoft Azure in a hybrid enterprise environment, including identity integration, networking, virtual machines, governance and migration of on-premises services.
* Advanced knowledge of Microsoft 365, Entra ID and multi-site, multi-domain Active Directory environments.
* Strong Windows Server administration experience.
* Networking expertise, including TCP/IP, DHCP, DNS, VLANs and next-generation firewalls.
* Experience supporting secure infrastructure environments and applying infrastructure security best practices.
* Working knowledge of backup, disaster recovery and business continuity processes.
* Experience with infrastructure monitoring, troubleshooting and incident response.
* Strong scripting ability in at least one language, such as PowerShell, Python or Bash.
* Ability to create clear technical documentation, procedures and standards.
* Able to communicate effectively, both verbally and in writing.
* Strong problem-solving skills, with the ability to identify practical and creative solutions.
* High attention to detail, with the mindset to validate changes and check for expected outcomes.
* Strong aptitude for learning new technologies.
* Linux management in a corporate environment.
Desirable experience
VMware vSphere administration.
Enterprise storage administration, ideally including NetApp.
Microsoft Intune and endpoint management.
Veeam backup and replication.
MacOS management in a corporate environment.
Atlassian tools, including Jira, Confluence and Bitbucket.
CI/CD tools such as TeamCity, GitLab, Azure DevOps or similar.
Infrastructure-as-code or automation tooling.
Palo Alto, Fortinet or other next-generation firewall platforms.
Experience contributing to ISO27001, security, change management or other formal IT governance processes.
Experience working in a multi-site or international business environment.
Benefits
Competitive salary based on experience and skills.
Generous 9% non-contributory pension scheme.
Comprehensive private medical cover for you and your family.
Income protection and life assurance.
Flexible working hours and holiday plan.
Perkbox and peer recognition scheme
Salary description
£40000.00 - £55000.00 per year