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Do you have proven leadership experience within financial services and enjoy supporting teams to achieve their full potential? Are you looking for a varied role where no two days are the same? If so, Evlo could have the perfect opportunity for you.
We are currently recruiting for a Floating Branch Manager to support our branch network, providing leadership, coaching and operational expertise across multiple locations. This is an exciting opportunity for an experienced manager who thrives in a dynamic environment and is passionate about delivering outstanding customer outcomes.
About Evlo
Evlo is an established market leader in consumer finance with over 20 years of success. As winners of the Moneyfacts Best Non-Mainstream Lender award for the last five years, we continue to grow while maintaining our commitment to both our customers and our people.
Customer experience sits at the heart of everything we do, and we're proud to be rated 4.7 out of 5 on Trustpilot and 4.9 out of 5 on Feefo.
The Role
As a Floating Branch Manager, you will provide hands-on leadership and support across our branch network, ensuring consistent delivery of business objectives, operational excellence and regulatory compliance. You will play a key role in developing branch teams, maintaining high performance standards and delivering exceptional customer service wherever support is required.
You will be responsible for achieving branch performance targets, driving sales and profitability, managing delinquency and expenses, and ensuring adherence to company policies and FCA requirements.
Key Responsibilities
* Lead and support branches in achieving business plan objectives.
* Drive sales performance, profitability and operational efficiency.
* Coach, develop and motivate branch teams to achieve their full potential.
* Ensure exceptional customer service standards are consistently delivered.
* Manage all aspects of branch operations, including lending, collections and compliance activities.
* Support quality improvement initiatives and continuous development programmes.
* Ensure regulatory compliance with company policies, FCA requirements and other relevant regulations.
* Assist with recruitment, training and performance management of branch employees.
* Maintain accurate branch records, reporting and administration.
* Promote a positive company image within local communities and amongst customers.
* Provide branch cover and leadership support as required across multiple locations.
About You
We're looking for an inspiring leader who can quickly build relationships, adapt to different environments and drive high performance.
You'll ideally have:
* Previous management experience within financial services.
* Strong leadership and people management skills.
* Excellent communication and coaching abilities.
* A customer-focused approach with a passion for delivering positive outcomes.
* Experience managing performance and achieving targets.
* Strong organisational and problem-solving skills.
* The flexibility to travel across branches as required.
What We Offer
At Evlo, we invest in our people and provide the support, training and development needed to build a successful career.
Employee satisfaction is incredibly important to us. We are committed to creating a supportive and inclusive workplace where colleagues can thrive. We offer dedicated Mental Health First Aiders, an active Employee Forum and opportunities to give back through our charity partnerships and volunteering initiatives.
If you're an experienced financial services leader looking for variety, responsibility and the opportunity to make a real impact across our branch network, we'd love to hear from you. Join Evlo and help us continue delivering outstanding outcomes for our customers and colleagues